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Company

RDA · 5 hours ago

Senior Business Analyst

Richmond, VA

Full-time

Remote

Senior Level

5+ years exp

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Cloud Data Services

No H1B

U.S. Citizen Only

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Responsibilities

Drive Strategic Impact : Collaborate with business owners to design and implement innovative digital solutions, including CMS, eCommerce, CRM, DAM, and CDP platforms.

Translate Complexity into Clarity : Extract business rules from code, decipher intricate system mappings, and communicate insights to stakeholders.

Document with Precision: Create business requirements documents, use cases, process workflows, and systems interaction diagrams that guide development and align teams.

Shape Product Vision : Partner with clients to align product roadmaps and backlogs with their business goals.

Support System Changes : Identify gaps, recommend enhancements, and document processes to improve operations and system efficiency.

Facilitate Collaboration : Serve as a bridge between business leaders and development teams, ensuring requirements are clear and deliverables meet expectations.

Champion Quality : Develop test cases, analyze results, and support user acceptance testing to ensure solutions meet business needs.

Drive Adoption: Create training materials and deliver sessions to support smooth solution rollouts and end-user success.

Lead by Example : Collaborate with cross-functional teams of strategists, engineers, UX experts, and architects to deliver exceptional results.

Qualification

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Business Analyst experienceAgile consultingDXP/CMS platformsECommerce platformsCustom applicationsCDP platformsDAM platformsScrum certificationTraining material developmentDocumentation skills

Required

5+ years in a Business Analyst role, ideally in an Agile consulting environment, working on website enhancements or custom builds.

Strong facilitation skills to run workshops and gather business requirements.

A knack for developing detailed requirements, use cases, process diagrams, and other key deliverables.

Experience with DXP/CMS platforms (Sitecore ideal) is required.

Citizenship or Permanent Residency required.

Preferred

Familiarity with eCommerce, custom applications, and platforms like CDP and/or DAM is a plus.

Bachelor’s degree preferred; Scrum certification a bonus.

Benefits

Unlimited PTO

Paid holidays

Full benefits package including medical, dental, vision, and more

Company

RDA

Envision and build a future where your customer experiences are impactful, your technology is efficient and scalable, and your key data drives outcomes.

Founded in 1988

Hunt Valley, Maryland, USA

51-200 employees