Senior Business Analyst with Salesforce Experience @ Concentrix Catalyst | Jobright.ai
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Concentrix Catalyst ยท 10 hours ago

Senior Business Analyst with Salesforce Experience

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Cloud ManagementConsulting

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Responsibilities

Collaborate with sales teams to analyze territory assignments and make necessary adjustments based on promotions, turnover, leaves of absence, and other situational factors that impact territory management.
Engage with partners to gather requirements and ensure a comprehensive understanding of their needs; promptly address any changes required in territory assignments.
Use Salesforce with elevated permissions to edit account details and profiles, ensuring users have the appropriate data access based on territory assignments.
Support territory mapping programs by applying to assess boundary conditions and parent/child hierarchy decisions affecting territory allocations.
Communicate daily with clients through phone, Teams, or Webex to quickly understand requests, minimize misunderstandings, and facilitate smooth conversations.
Maintain documentation related to territory changes and communicate updates to relevant partners.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Business AnalystSales OperationsTerritory ManagementSalesforceStakeholder EngagementBusiness Needs AssessmentDocumentation

Required

7+ experience as a Business Analyst with a focus on sales operations and territory management.
Experience with Salesforce; hands-on experience as a super user is acceptable, though formal certifications are not required.
Navigate Salesforce effectively to make changes to accounts and profiles.
Capable of quickly understanding business needs and translating them into actionable outcomes.
Work with several teams and stakeholders, ensuring a comprehensive approach to territory management.

Benefits

Private medical plans
Great compensation package
Retirement savings plans
Paid learning days
Flexible workplaces

Company

Concentrix Catalyst

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Concentrix Catalyst serves multiple business industries with cloud engineering, API management, and enterprise modernization solutions.

Funding

Current Stage
Late Stage

Leadership Team

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Brooke Tawney
Manager- Talent Acquisition Business Partner
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Kanth Marle
Senior Manager Talent Acquisition - Talent Acquisition Business Partner
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