Concentrix Limited Company ยท 6 hours ago
Senior Business Analyst with Salesforce Experience
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IT Services and IT Consulting
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Responsibilities
Collaborate with sales teams to analyze territory assignments and make necessary adjustments based on promotions, turnover, leaves of absence, and other situational factors that impact territory management.
Engage with partners to gather requirements and ensure a comprehensive understanding of their needs; promptly address any changes required in territory assignments.
Use Salesforce with elevated permissions to edit account details and profiles, ensuring users have the appropriate data access based on territory assignments.
Support territory mapping programs by applying to assess boundary conditions and parent/child hierarchy decisions affecting territory allocations.
Communicate daily with clients through phone, Teams, or Webex to quickly understand requests, minimize misunderstandings, and facilitate smooth conversations.
Maintain documentation related to territory changes and communicate updates to relevant partners.
Qualification
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Required
7+ experience as a Business Analyst with a focus on sales operations and territory management.
Experience with Salesforce; hands-on experience as a super user is acceptable, though formal certifications are not required.
Navigate Salesforce effectively to make changes to accounts and profiles.
Capable of quickly understanding business needs and translating them into actionable outcomes.
Work with several teams and stakeholders, ensuring a comprehensive approach to territory management.
Benefits
Private medical plans
Great compensation package
Retirement savings plans
Paid learning days
Flexible workplaces
Company
Concentrix Limited Company
Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100 Fortune Global 500 clients and over 125 new economy clients, improve business performance.
Funding
Current Stage
Late StageCompany data provided by crunchbase