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Company

myGwork - LGBTQ+ Business Community · 2 days ago

Senior Business & Data Insight Analyst - (Flexible Schedule)

Pittsburgh, PA

Full-time

Remote

Senior Level

$99K/yr - $124K/yr

5+ years exp

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Responsibilities

Translate information from multiple sources (analytic results, market intelligence, cultural understanding, etc.) into impactful and actionable insights, providing easy-to-understand guidance and recommendations to drive business strategies and decision making

Convey complex data through persuasive narratives, reports, presentations, etc. that are accessible to leadership and other stakeholders using storytelling techniques

Leverage data visualization principles and tools to create visually impactful insights to decision makers, reducing time spent required to interpret data and providing at-a-glance understanding of issues and actions needed

Work with the Head of Strategic Insights, data scientists, and data analysts to understand and progress predictive and prescriptive analytics

Collaborate with cross-functional teams to create compelling data stories that resonate with audiences and to develop strategic recommendations based on data insights

Design, develop, deploy, utilize and evolve various internal dashboards, reports and analyses for fee earners and functional departments within the firm to identify trends and opportunities in areas such as targeting, cross-selling, pitching, client reviews, events, practice development, planning, and strategy across our client bases, geographies, industries, and practice areas

Create analytics-driven solutions that help solve business problems; understand the characteristics of data sets and identify patterns; train end users on completed solutions to drive adoption

Develop and maintain dashboards and reports that monitor key business metrics

Analyze large and complex data sets using statistical methods and data visualization tools to support storytelling

Continuously monitor and evaluate data sources and analysis methods to ensure accuracy and reliability

Develop and maintain a solid understanding of key clients, their businesses, and the firm's lawyer/client relationships, as well as legal industry issues and developments that impact the success of the firm and inform analytics and insights

Conduct research using information from the firm's billing and CRM systems, as well as outside sources, as needed to support analytic efforts

Work with users across functional departments to answer data related questions; assist with ad hoc reporting and data analysis projects

Stay up-to-date with industry trends and advancements in data science to inform storytelling strategies

Work closely with other internal teams including innovation, knowledge management, finance, strategy, client value, marketing, alumni, HR, IT, operations, accounting, business managers, etc. to address data analytics needs

Assist in upholding standards/guidelines/best practices for those involved in reporting, as well as influence analytics efforts across the firm

Assist in documenting and maintaining a glossary of metric measurements used in reporting and business analytics tools

Mentor and train junior analysts

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data analysisData visualizationStatistical modelingSQLRPythonTableauExcelMachine learningProject management toolsData warehousesWireframingUI / UX best practicesUAT processes

Required

Bachelor's or Master's degree in a relevant field (e.g. data science, statistics, communication, marketing) or equivalent experience

5+ years of experience in data analysis, data visualization, and storytelling.

Proven ability to explain complex concepts to non-technical audiences.

Proficient in Microsoft Office Suite

Database querying using SQL

Statistical analysis tools such as R or Python

Data visualization tools (Tableau preferred)

Data analysis tools, including Excel

Excellent oral and written communication skills, including presentation, education, reading, writing, and listening skills

Exceptional attention to detail and commitment to accuracy

Adapt to constantly changing priorities and exhibit excellent time management skills

Possess critical thinking skills, including logical reasoning, analysis, and evaluation, to make informed decisions and judgments

Analyze complex problems, identify root causes, and develop innovative solutions

Learn new technologies, industries, and tools quickly and effectively

Work both autonomously and collaboratively

Effectively interact with individuals at all organizational levels

Handle sensitive and confidential information with discretion

Make sound decisions and stay calm under pressure

Drive innovation and thrive in a fast-paced, collaborative environment

Preferred

Experience working in consulting, legal, or other professional environments that require continuous learning and communication of challenging and complex issues to business stakeholders

Familiarity with machine learning techniques

Familiarity with statistical modeling techniques

Familiarity with data visualization best practices

Familiarity with project management tools

Familiarity with data warehouses (Snowflake preferred)

Familiarity with wireframing

Familiarity with UI / UX best practices

Familiarity with UAT processes