Senior/Business Systems Engineer @ ITHAKA | Jobright.ai
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ITHAKA · 2 days ago

Senior/Business Systems Engineer

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Comp. & Benefits
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Responsibilities

Design, build, monitor, and maintain integrations across systems, including Salesforce Sales Cloud, Acumatica ERP, and internal microservices.
Regularly query, update, create data pipelines and ETL processes for both cloud and on-premise application data.
Partner with a range of internal business groups (including Legal, Finance, and Sales) to understand business needs and build solutions.
Manage and serve as an escalation point for various business applications (Jira, Confluence, GSuite, Slack, etc.) for all internal users.
Contribute to team sprint and quarterly planning, prioritizing work around impact to the organization.
Occasional travel, comprising less than 10% of the time, may be necessary, with a primary focus on visits to our Michigan and New York offices.
The senior-level role will be an expert and leader in technical skills and will be responsible for leading cross-team projects.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

MulesoftPythonREST APIsETL conceptsJavaNodeGitDocker/KubernetesSalesforce Sales CloudOraclePostgresMongoDynamoGoogle WorkspaceJiraConfluenceTomcatIISNginxProcess improvementEvidence-based decision makingHandling blockers

Required

Integrating systems through an integration platform (e.g.: Mulesoft) or custom code
Developing Python, Java, or Node applications and REST APIs
Following practices like TDD, version control with Git, and containerization
Configuring web servers like Tomcat, IIS, and nginx
Managing databases and using and query languages: Oracle, Postgres, Mongo, Dynamo
Applying ETL concepts
Administering and supporting Google Workspace, Jira and Confluence, Slack, or similar applications
Configuring application logging, alerting, and monitoring
A proven self-starter with the ability to work both independently and collaboratively to accomplish a goal
Customer service and process improvement mindset
Organized and detail-oriented
Proven ability to communicate effectively with internal business partners at all levels
Desire to learn and experiment
Evidence-based decision making
3+ years of experience in a mid-level systems engineer role
Demonstrated experience in key areas of project leadership, including: Creating work breakdown structures, Stakeholder communication, Work coordination and scheduling across teams, Handling blockers, Meeting facilitation
Proven abilities in technical leadership, including: Learning, experimenting, and mentoring, Navigating ambiguity, making critical decisions under pressure, and implementing sustainable solutions, Maintaining and improving code quality, A commitment to success, Prioritizing multiple high-stakes projects and competing priorities to balance short-term demands with long-term business objectives

Preferred

Experience with technologies such as Mulesoft, Maven, GitLab, Docker/Kubernetes, Salesforce/Apex is a plus.

Benefits

Medical, dental, and vision plans
An employer-paid 10% retirement contribution
Paid parental and caregiver leave
22 days of paid time off
11 paid holidays
Up to 12 sick days
Wellness benefits

Company

ITHAKA's mission is to expand access to knowledge and education around the world.

Funding

Current Stage
Growth Stage

Leadership Team

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Arielle A.
Chief Financial Officer
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Rebecca Seger
Vice President, Institutional Participation and Strategic Partnerships
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