World Insurance Associates · 3 hours ago
Senior Claims Advocate
Miami, FL
Full-time
Remote
Senior Level
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Responsibilities
Gathering accident information from clients, essential to facilitate the claims process.
Support customer by providing helpful claim or policy information
Support adjusters by communicating with insureds and claimants.
Seek support and reports directly to Claims/Fleet Manager.
Complete clients’ initial accident report forms
Fill out and submit loss notice, as needed – (Time-sensitive task)
Gather pending information from adjusters or clients
Obtain information—including photographs, crash reports, and statements, either written or recorded on audio or video—and put together a report for claims adjusters to review.
Transcribe or translate to adjusters or clients
Follow up on requests and/or claim completion
Provide necessary training to insureds or team members on policy compliance
Facilitate communication with the adjuster and clients until the claims process is finalized.
Provide necessary reports to managers and insurance companies
Understand the emphasis of 'Time – sensitive' (i.e. tasks should be handled with 'urgency')
Listen, ask questions, and enthusiastically implement tools provided to improve the quality of your work.
Help to keep motivation high by providing support to your team members.
Show initiative and take responsibility for tasks assigned.
Qualification
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Required
Gathering accident information from clients, essential to facilitate the claims process.
Support customer by providing helpful claim or policy information
Support adjusters by communicating with insureds and claimants.
Seek support and reports directly to Claims/Fleet Manager.
Complete clients’ initial accident report forms
Fill out and submit loss notice, as needed – (Time-sensitive task)
Gather pending information from adjusters or clients
Obtain information—including photographs, crash reports, and statements, either written or recorded on audio or video—and put together a report for claims adjusters to review.
Transcribe or translate to adjusters or clients
Follow up on requests and/or claim completion
Provide necessary training to insureds or team members on policy compliance
Facilitate communication with the adjuster and clients until the claims process is finalized.
Provide necessary reports to managers and insurance companies
Understand the emphasis of 'Time – sensitive' (i.e. tasks should be handled with 'urgency')
Listen, ask questions, and enthusiastically implement tools provided to improve the quality of your work.
Help to keep motivation high by providing support to your team members.
Show initiative and take responsibility for tasks assigned.
Company
World Insurance Associates
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 1956
1,001-5,000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase
