James River Insurance Company · 4 hours ago

Senior Claims Examiner - Claims Specialist

Richmond, VA

Full-time

Remote

Senior Level

7+ years exp

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Responsibilities

Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service

Perform coverage, liability, and damage analysis on all claims assignments

Prepare correspondence to all required parties involved in claim when necessary

May investigate allegations and determine facts based on evidence and recorded interviews

May be required to complete actions to satisfy department of insurance and/or state regulations

Draft disclaimers and reservation of rights letters when coverage issues arise

Assign limited investigations and appraisals to licensed insurance professionals

Negotiate settlements, mitigate losses, and control expenses

Maintain a high level of communication internally with claims management team and externally with insureds, claimants, and attorneys

May be called upon to assist in training existing and new Claims Examiners

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Claims HandlingAdjuster LicenseMS OfficeCoverage AnalysisLiability AnalysisDamage EvaluationMulti-Jurisdictional ClaimsTraining Skills

Required

High school diploma required

Minimum of one year of P&C claims handling experience including handling liability and coverage issues, multi-jurisdictional claims, and negotiating settlements with claimants and attorneys required

Excellent written and verbal communication skills

Strong analytical skills

Strong negotiation skills

Ability to work independently with moderate level of supervision

Excellent organizational skills

Proficiency in MS Office (Word, Excel, Outlook)

Ability to work in a team environment and take direction from Claims Manager

Ability to successfully obtain the required state adjusters’ licenses within six (6) months following the completion of Company-provided licensure training courses and maintain appropriate licensure thereafter.