Omnidian · 5 hours ago
Senior Client Success Manager, Enterprise Commercial
United States
Full-time
Remote
Mid, Senior Level
$105K/yr - $105K/yr
4+ years exp
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Responsibilities
Become an expert in Omnidian’s Enterprise Commercial business
Understand our clients’ value calculations for their clean energy investments
Work cross-functionally across internal teams to maximize the positive impact of Omnidian services on those client value calculations
Manage every detail of specific Enterprise Commercial client relationships
Become fluent in all contracts and agreements pertaining to your clients
Map aligning contacts between Omnidian and clients, then deepen and broaden relationships that support mutual growth and success of both orgs
Devise, implement and iterate relationship building strategies with clients, including benchmarking, relationship health trending, regular business review meetings, etc
Communicate product changes and updates to clients
Manage escalations and client relationship risks as they arise
Provide reporting across Omnidian on client relationship
Qualification
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Required
2+ years direct work experience in commercial, industrial and/or utility solar industry
4+ years of managing relationships with B2B clients, including ownership of enterprise relationships
Familiarity with solar commercial industry standards
An excellent written and verbal communicator and presenter
A thoughtful, collaborative and decisive leader
Committed to providing an exceptional client experience
Adept at understanding many angles of multifaceted problems and synthesizing win-win solutions
Preferred
4+ years of total work in the solar industry in any field
7+ years of managing relationships with B2B clients
Demonstrated success in cross-functional leadership
Experience solving business problems for multiple parties
Experience working with Salesforce
Ability to negotiate renewal contracts and enforce terms
Benefits
100% of health insurance monthly premiums for employees, and 50% for dependents.
Performance Bonus: Up to 15%, because exceptional work deserves exceptional rewards. Eligibility begins after 90 days.
Join us in shaping the future and be rewarded for your dedication with stock options.
Up to $500 annual learning reimbursement because investing in your development is investing in our success.
Company
Omnidian
Omnidian is a provider of comprehensive protection plans for investments in residential and commercial solar energy systems.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$82.2MKey Investors
Activate Capital PartnersIA Capital GroupNational Grid Partners (NGP)
2023-10-26Series Unknown· $25M
2021-09-21Series B· $33M
2019-06-25Series A· $15M
Leadership Team
Mark Liffmann
Chief Executive Officer and Founder
Brad Davis
Co-Founder | Chief Marketing Officer
Recent News
Morningstar
2024-04-02
Business Wire
2024-02-11
Company data provided by crunchbase
