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Microsoft · 2 days ago
Senior Cloud Solution Architect - Security
Oklahoma, United States
Full-time
Hybrid
Senior Level
$129K/yr - $249K/yr
4+ years exp
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Responsibilities
Customer Centricity • Identifies and evaluates industry trends, gathers customer/partner insights, and maps architecture and digital transformation solutions to customer/partner business outcomes. Acts as the voice of the customer (VOC)/partner by driving new feedback, insights, and resources across territories to add and prioritize. Represents the customer/partner to internal teams to shape products and services by providing insights across the territory. Leverages feedback to develop strategic and actionable insights and presents business cases to program managers to influence product roadmaps and decision making. Shares customer/partner success stories with the wider internal team.
Develops and expands existing impactful relationships with customer and partner architects, C-level technical decision makers (TDMs), and business stakeholders. Provides direction to TDMs and builds the bridge between TDMs and business decision makers (BDMs). Uncovers, aggregates, and synthesizes data about customer/partner business, complex technical requirements and issues, and various technical strategies being proposed.
Addresses strategies with win-win technical architecture(s) and demonstrates and proves the capability and value of those solutions through design collaboration sessions with the customer/partner. Contributes to and understands how works aligns with customer success plan and delivers customer outcomes by driving partnerships with the appropriate internal teams/resources. Supports customer skilling by leading discussions on technical delivery with other internal and external stakeholders as a technical thought leader to influence customer readiness.
Guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Drives definition of customer/partner conditions of success. Anticipates customer/partner dissatisfaction and unmet needs and helps create strategies to improve experience, value realization, and acceleration of customer transformation.
Actively listens, creates, and sustains constructive tension and trust with customers/partners by respectfully challenging their decisions and/or areas where they might do more and encouraging them to consider alternative architectures/solutions and approaches.
Business Impact • Drives their team in operating and optimizing complex and high-impact situations for strategic customers/partners in collaboration with internal stakeholders (e.g., Customer Services and Support, Customer Success Account Management, other Account Team members, Product Groups). Anticipates and manages business and technical risks, and adapts methodology and applies governance to identify, communicate, and minimize business and technical risks. Adheres to quality assurance standards and calculates risks while ensuring excellence in the design and/or delivery of solutions. Leverages standard tools to ensure accurate opportunity and milestone execution and pipeline hygiene.
Owns complex customers/partner relationships to anticipate, identify, propose resolution, and lead removal of technical blockers through regular technical reviews and check-ins to accelerate consumption and solution implementations. Anticipates and routes non-technical issues for removal by the appropriate party. Applies broad business, technical, industry, and/or enterprise knowledge to architecture or support projects to meet business and information technology (IT) requirements and resolve identified constraints. Shapes and enhances customers' requirements.
Proactively uses deep knowledge of the products, services, and value propositions of Microsoft and its competitors in customer/partner conversations and to propose and coach others to develop new solutions to scale across multiple customers/partners while demonstrating the business case and presenting alternative scenarios. Optimizes to drive customer consumption and aligns with Customer Success Account Management or other Account Team members on customer/partner priorities to drive growth in consumption via cost optimization, operational excellence performance efficiency, and security. Creates opportunities to expand or accelerate cloud consumption and leads these customer/partner conversations. Leads architecture design, resiliency reviews, and technical optimization across multiple applications for the customer/partner, resulting in production deployment application and increased customer/partner usage and consumption. Ensures that the customer/partner's applications have as few points of failure as possible. Provides thought leadership to help drive technical solution design, development, and deployment and supports the customer/partner throughout implementation to achieve value outcomes and Microsoft's Customer Promise.
Leads the adoption of Microsoft offerings based on analysis/differentiation of Microsoft and competitor products to influence the industry-wide direction for specific architecture(s).
Qualification
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Required
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
6+ years experience working in a customer-facing role (e.g., internal and/or external)
6+ years experience leading technical projects
5+ years of success in consultative/complex technical security sales and deployment projects, architecture, design, implementation, and/or support of highly distributed applications
Technical preferences in one or more of the following categories: Cloud security, Threat Protection, or Identity and Access Management (IDAM)
Certification in one or more of the following technologies preferred: Microsoft Azure Security Technologies, Cloud Security, Online Certificate Status Protocol, Global information Assurance Certification, Incident Response
Enterprise-scale technical experience and experience to learn new cloud security technologies and understand relevant cloud security market trends
Experience in security and expertise around related technologies and concepts such as Zero Trust, threat management, Security Operations Center monitoring, Extended Detection & Response, Access Control, Cloud Security Architecture, and/or Data Security
Preferred
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Benefits
Benefits and other compensation as per US corporate pay information | Microsoft Careers
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10,001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (5862)
2022 (11005)
2021 (8174)
2020 (6856)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2024-01-02Undisclosed· Undisclosed
2022-12-09Post Ipo Equity· Undisclosed
1986-03-13IPO· nasdaq:MSFT
Leadership Team
Clare Barclay
Chief Executive Officer, Microsoft UK
Helene Barnekow
CEO Microsoft Sweden
Recent News
Digital Trends
2024-06-06
2024-06-06
2024-06-06
Company data provided by crunchbase
