Postman · 6 hours ago

Senior Community Strategist

Remote, United States

Full-time

Remote

Senior Level

$160K/yr - $200K/yr

7+ years exp

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Responsibilities

Build and drive a comprehensive community growth, engagement and management strategies that ladder up to business, campaign and org-level goals

Establish community programs, focused on turning our existing forum from a support function to a full-fledged community space

Drive fast and strategic experimentation, reporting on outcomes and scaling what works

Collaborate across the Content and Marketing org to deliver unique and delightful experiences to the community

Establish relationships with internal and external leaders to drive further content and engagement in the community space

Serve as the gatekeeper of the community space, providing company-wide guidance on how, when and why we show up for our community

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Community strategyData-driven decision makingCreative tacticsRelationship buildingCan-do attitudeProblem-solving mindset

Required

7+ years of experience driving community strategy (from how you grow to day-to-day management) with a proven track record of delivering results that ladder up to business goals

A true affinity for building relationships with your audience

A creative knack for the kinds of tactics and initiatives you could deploy in each phase of growth to fuel excitement and participation

A test, measure, iterate and scale approach to everything you do

A problem-solving mindset and 'can do' attitude