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Company

Original Job Post

myGwork - LGBTQ+ Business Community · 3 days ago

Senior Curriculum Developer

United States

Full-time

Hybrid

Senior Level

$71K/yr - $141K/yr

5+ years exp

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Responsibilities

Establish & maintain multi-functional collaboration with Product, Technical Writers, Implementation, Customer Success & Technical Support teams to define needs, design courses & develop an internal knowledge base.

Design & develop curricula for both internal & external teams concerning NetSuite for Government’s features, functions, and potential use cases.

Collaborate with internal teams to augment go-live support, service adoption, and value realization for NetSuite for Government customers.

Establish & manage Domain Expert relationships for content development & maintain educational standards for Public Administration.

Create training documentation including quick reference materials.

Collaborate with leadership & learning designers to design training frameworks that are driven by learning and performance objectives.

Apply principles of adult learning theory, cognitive science, and human-centered design to develop programs that are relevant, engaging, and effective for Local Government audiences.

Manage content maintenance to ensure training is updated based on major production functionality enhancements.

Identify & integrate new opportunities for knowledge/skill development among customers and internal teams.

Manage curriculum performance by establishing feedback loops & tracking KPI’s.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Adult educationAgile workflowsProject managementSaas organizationsCustomer experienceLearning management systemsCourse development toolsWeb conferencing applicationsEnd-user trainingErp software systemsCommunicationCollaborationProblem-solvingAdaptabilityVideo ProductionGraphic DesignHTMLCopyeditingVersioningMunicipal FinanceCity ManagementUrban PlanningSmart CitiesData SecuritySaaS EnablementCreativity

Required

Bachelor’s Degree in Education, Information Systems, Technology or related field or equivalent experience, Master’s Degree desirable but not required.

5+ years’ experience in adult education: Tutoring, Instruction, Program/Curriculum Development and/or Learning Design

Experience with Agile workflows, rapid prototyping, and project management.

Experience with SaaS organizations, workflows and Customer Experience (CX).

Experience with Learning Management Systems (LMS), course development tools (Articulate, Camtasia, video, text, image creation, e-learning authoring), & web conferencing applications (Zoom).

Experience developing end-user training for ERP software systems.

Ability to communicate effectively and collaborate with all levels of personnel in a diverse workforce.

Demonstrated ability to manage sophisticated projects, manage evolving circumstances, and maintain alignment with collaborators to achieve performance goals.

Preferred

Experience with video production & editing, graphic design, HTML, copyediting, publication, and/or versioning.

An interest in municipal finance, city management, urban planning, smart cities, data security, and/or SaaS enablement.

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance