Be an early applicantLess than 25 applicants

Company

Adobe · 20 hours ago

Senior Customer Experience Architect

Utah, United States

Full-time

Remote

Senior Level

$170K/yr - $280K/yr

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Artificial Intelligence (AI)Consulting

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Operate in a fast-paced environment where you will be responsible for driving multiple customer opportunities in parallel.

Conduct pre-sales business and technical discovery with customers

Problem solve , build strategies and create innovative solutions uniquely tailored to customer objectives

Define the solution architecture to integrate Adobe products together, and with non-Adobe products

Help customers understand the phases and sequencing required to launch and adoption Adobe technology, balancing short-term wins and long-term business transformation

Develop robust recommendations, proposals and scope of work documents for Adobe Consulting engagements

Mitigate risk by identifying critical project dependencies & gaps

Present your proposals to executive-level customers in a clear and compelling way

Help customers understand Adobe’s diverse capabilities to drive transformation

Continuously improve the Solution Architecture team’s knowledge, methodologies and customer-facing collateral

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Consulting experienceDigital Marketing strategiesSolution architectureAdobe Experience CloudWeb AnalyticsDigital Experience StrategyCustomer-facing skillsPowerPoint presentations

Required

Experience working in a premier consulting or technology organization

Passion for solving customer problems and rapidly convert pipeline opportunities into closed deals

Balance of business and technology skill

Ability to articulate complex ideas in a simple and understandable manner

Identify business problems and tie your proposed solutions to measurable success criteria

Outstanding problem solving and analytical skills, including ability to build clear observations, analysis and conclusions based on customer interviews and data

Excellent customer-facing skills with experience presenting to and achieving consensus from senior executives (managers, directors, VPs, CMOs, and CXOs)

Exceptional communications skills both oral and written (e.g., Powerpoint presentations)

Ability to multi-task and prioritize across multiple sales opportunities at the same time

Trusted colleague who can collaborate with multiple team members to arrive at the best solution

Understanding of the Digital Marketing landscape and experience with relevant Digital Marketing strategies and technologies

Broad knowledge of common Digital Platform use cases (CMS, Analytics, Personalization, Ecommerce, Digital Asset Management, etc.)

High degree of intellectual curiosity and ability to learn and apply new concepts and technologies in a wide variety of marketing subject areas

Preferred

Experience & knowledge with Adobe Experience Cloud solutions

Experience & knowledge with Web Analytics or Digital Marketing

Experience & knowledge with Digital Experience Strategy

Benefits

Short-term incentives are in the form of sales commission plans

Short-term incentives are in the form of the Annual Incentive Plan (AIP)

Certain roles may be eligible for long-term incentives in the form of a new hire equity award

Company

Adobe

Glassdoor

4.3

Adobe is a software company that provides its users with digital marketing and media solutions.

Founded in 1982

San Jose, California, USA

10001+ employees

http://www.adobe.com

H1B Sponsorship

Adobe has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (621)

2022 (795)

2021 (802)

2020 (522)