26 applicants

Company

Original Job Post

FUJIFILM Electronic Materials U.S.A., Inc. · 3 days ago

Senior Customer Quality Engineer

Hollister, CA

Full-time

Onsite

Senior Level

$110K/yr - $120K/yr

6+ years exp

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ChemicalManufacturing

H1B Sponsorship

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Responsibilities

Collaborate with cross-functional teams on customer issue management, product specification, and customer change management.

Develop expertise on customer requirements and factory processes for streamlined customer support.

Support customer requests by collaborating with engineering teams for responses and continuous improvement projects.

Coordinate customer issue escalation support with structured problem-solving techniques.

Assist in customer audits preparation and facilitation.

Provide support for customer-related documentation and quality management systems.

Maximize customer satisfaction by resolving quality issues, clarifying expectations, and driving improvements.

Be part of a global team focused on improving customer success.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Quality managementStatisticsISO complianceAuditsMetrologyComputer skillsSix SigmaSPCFMEARoot cause analysisManufacturing sitesDrug screeningSafety proceduresCommunicationProblem-solvingJMP Statistical SoftwareSAP

Required

Minimum Bachelor degree in Chemical Engineering, Chemistry, or Material Science Engineering. Specialization in Quality Systems and Statistics is a plus.

Must have 6 to 8 years of experience working directly with external parties at various levels on Quality Management.

Broad knowledge of theory and principles of statistics and statistical process control.

Broad knowledge of quality management systems, ISO compliance, audits.

Understanding of chemical and material metrology lab and measurement systems.

Must have the ability to communicate effectively (verbal/written/presentations) at all levels.

A good working knowledge of statistics and applicable quality methodologies is required (e.g., Six Sigma, SPC, FMEA, 8D, root cause analysis, etc.)

Must have excellent computer skills (PowerPoint, Excel and statistical software tools)

Visits to other manufacturing sites and customer sites per business requirement

This is a safety-sensitive position that requires candidates to successfully pass a post-offer drug screening prior to employment. One of the essential job functions is the ability to work in a constant state of alertness and in a safe manner.

Preferred

Working knowledge of JMP statistical software is especially desirable; SAP knowledge helpful

Company

FUJIFILM Electronic Materials U.S.A., Inc.

FUJIFILM Electronic Materials develops and manages chemical formulations that power the most critical processes of semiconductor technology.

Founded in 2004

North Kingstown, Rhode Island, USA

501-1,000 employees

https://www.fujifilm.com

H1B Sponsorship

FUJIFILM Electronic Materials U.S.A., Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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