Senior Data Analyst, Customer Experience Platform @ Toast | Jobright.ai
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Toast · 2 hours ago

Senior Data Analyst, Customer Experience Platform

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Responsibilities

Partner with counterparts in product, engineering, finance, and operations departments to produce the analyses, datasets and data models necessary to measure and inform product development
Develop deep systemic knowledge of data from operational systems (eg CRM or ERP software) and strategies for continuous improvement of the reporting capabilities of that data
Prototype SQL queries to create datasets that support product, operational, and revenue reporting needs
Build tools and dashboards to automate reporting and generate insights that will allow the team to quickly and accurately see how our products and processes are performing
Proactively identify areas outside the regular stream of business requests where analytics can add value - have that “canary in a coal mine” mentality when it comes to data

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SQLData AnalyticsData EngineeringETL practicesData modelingData pipeliningCRM softwareERP softwareHexLookerSnowflakeAirflowGitHubAWSDbtPythonFinancial conceptsAccounting concepts

Required

Bachelor's degree in Computer Science, Information Systems, or a related field (or proven experience in these areas)
3+ years professional experience in BI, Data Analytics, Data Engineering, or similar role, with a focus on understanding user and behavioral data and its relationship to business outcomes
Robust methods for QA data to ensure accuracy and completeness
Strong SQL & data modeling skills
Advanced knowledge of ETL and data pipelining practices
Ability to and comfort with disambiguating stakeholder needs and requirements

Preferred

Relevant work experience in a high-growth tech or SaaS company
Experience using backend data from operational sources (Netsuite, Salesforce, RevPro / Zuora Revenue)
Experience with Hex, Looker, Snowflake, Airflow, GitHub, AWS, dbt, python
Familiarity with Financial and Accounting concepts, data and reporting

Benefits

Cash compensation (overtime, bonus/commissions if eligible)
Equity
Benefits

Company

Toast is a point-of-sale and restaurant management platform for businesses in the food service and hospitality space.

H1B Sponsorship

Toast has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (34)
2022 (56)
2021 (42)
2020 (13)

Funding

Current Stage
Public Company
Total Funding
$961.95M
Key Investors
12 West CapitalT. Rowe PriceBessemer Venture Partners
2021-09-22IPO· undefined
2020-11-23Secondary Market· $60M
2020-02-14Series F· $400M

Leadership Team

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Chris Comparato
Chairman and CEO
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Aman Narang
Co-Founder & President
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Company data provided by crunchbase
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