Oddball · 15 hours ago

Senior Data UX Analyst

United States

Full-time

Remote

Senior Level

$100K/yr - $140K/yr

8+ years exp

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Computer Vision

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Responsibilities

Develop and maintain a robust framework for collecting, analyzing, and reporting on UX metrics, including user satisfaction, product engagement/usage metrics, product adoption rates, external data sets, task success rates, and usability issues.

Develop and maintain client-facing MS PowerBI reports providing end-user high-level statistics by feature

Conduct in-depth, data-based analyses of user behavior to identify opportunities for enhancing the user experience.

Analyze engagement data to provide valuable insights into Veteran preferences and behavior, informing data-driven decision making.

Conduct data modeling, creating relationships between tables, setting up data hierarchies, and using Data Analysis Expressions (DAX) for calculations using a variety of data sources

Work closely with UX designers to conduct user research, such as surveys, interviews, and usability testing, to gather qualitative insights and validate design decisions.

Synthesize findings from qualitative and quantitative research to generate actionable recommendations for improving product usability and satisfaction.

Partner with product managers and UX designers to conduct cross-functional workshops and brainstorming sessions to ideate and prioritize features that address user needs and pain points.

Collaborate with stakeholders to define key performance indicators (KPIs) and establish benchmarks for measuring the effectiveness of UX improvements.

Stay updated on emerging trends and best practices in data analytics, UX design, and healthcare technology, and share knowledge with the team through presentations and training sessions.

Qualification

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Data AnalysisUX ResearchData VisualizationPowerBIDataDogSQLExcelAWSDashboard DesignReport DesignVisual ElementsProblem-SolvingCreativityCommunicationHealthcare Industry KnowledgeClinical Workflows