ServiceTitan · 2 days ago

Senior Design Technologist

US Remote

Full-time

Remote

Senior Level

$115K/yr - $165K/yr

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Responsibilities

Collaborate and solution closely with designers, developers, stakeholders, and product managers to ship an extraordinary end-to-end user experience toolkit

Be a core contributor to our design system through visual explorations, contributing code, documentation, and feedback

Participate in user research and usability studies

Prototype flows, concepts, and interactions

Champion the tenets of good product design and leverage partnerships with others to build awareness throughout the organization

Mentor product designers on using the system, and help them build consistent mental models for users

Mentor Design System teammates, ideating on solutions and providing feedback to help strengthen the team

Interact with users to develop a solid understanding of their workflows, environments, use cases and pain-points

Work closely with product designers and developers to maintain consistency and ensuring system standards are met across the Product

Be an advocate for Adaptive Design, mentoring designers on best practices across multiple platforms and devices

Maintain a multi-platform Design System in design tools such as Figma, and in code tools such as VS Code, Git, and Storybook

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SaaS/Enterprise product designDesign SystemsHTML & CSSJavaScript framework (React)FigmaUsability studiesAccessibility best practicesPrototypingUser researchDocumentation of UX standardsAdaptive DesignDesign feedbackIterative design processCustom plugins in design toolsAI experienceMentoring

Required

Experience designing modern SaaS/Enterprise products across multiple platforms

A strong design portfolio that shows off your process, reasoning and outcomes

A deep understanding of systems thinking; you see how all the parts fit together and how small changes propagate throughout the system

Strong knowledge of Accessibility best practices across both Design and Engineering

You love collaborating but are also able to take ownership of entire projects

You are an effective communicator, while keeping the goal of consistent and great UX top of mind

Excellent ability to develop and sustain relationships across teams and functions

Aptitude for providing design feedback and a genuine desire to help less experienced designers improve their skill sets

Experience documenting UX standards, creating assets and guidance that are consistent with current consumer needs

You thrive in a highly iterative process that involves listening, adapting, moving fast, talking with users, incorporating feedback, and constantly collaborating

A deep understanding of HTML & CSS and thorough knowledge of a JS framework, like React

Proficiency in common design tools such as Figma

Experience contributing to Design Systems within an organization or as part of an open-source project

Several years of experience working at a large-scale company, preferably Enterprise/B2B