65 applicants

Company

Starbucks · 23 hours ago

senior designer, Customer Engagement & Innovation (Remote - U.S.)

United States

Full-time

Remote

Mid, Senior Level

$105K/yr - $185K/yr

2+ years exp

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Responsibilities

Collaborative Product Design: Partner with product teams to design major customer features in app and web. Effectively communicate the rationale and context behind your design decisions and connecting it with business results.

UX Vision: Help steward the vision and value of UX design and research within cross-functional teams, ensuring that user-centric design is at the forefront of our product development process.

Feature Definition: Collaborate with product management to define and prioritize features that address business needs, ensuring a seamless user experience across all platforms.

Interaction Design: Design intuitive and engaging interactions for new features, leveraging and expanding upon existing design patterns.

Cross-team Collaboration: Work closely with other product designers, providing constructive feedback to elevate the quality and consistency of our collective work.

Data-driven Design: Collaborate with data scientists and user researchers to assess the effectiveness and impact of your designs, making informed decisions to enhance user satisfaction.

Project Management: Manage multiple projects simultaneously, delivering new features, bug fixes, and incremental improvements in response to customer needs.

Prototyping and Tooling: Utilize Figma and other design tools to build and prototype designs, quickly iterating based on feedback.

Innovative Collaboration: Bring creativity and a positive attitude to collaborative efforts, contributing to a dynamic and enjoyable work environment.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Collaborative Product DesignUX VisionInteraction DesignVisual Design ProficiencyComprehensive UX ExpertiseData-driven DesignPrototypingGrowth DesignProduct Lifecycle Involvement

Required

2-5 years of customer facing design experience, ideally in building and shipping digital products at scale.

A portfolio showcasing strength in innovative concepts, systems thinking, and polished visual designs with meticulous attention to typography, spacing, and color.

Experience shipping fast-paced experiments, A/B testing, and an understanding of the emotional and experiential components across the product.

Strong ability to clearly articulate conceptual ideas, design rationale, and detailed design elements, both verbally and visually.

Proven experience in a product organization, driving the design processes from initial planning through to multiple successful releases.

Expertise in UX strategy, interaction design, user research, prototyping, visual design, and driving user adoption.

Experience working closely with developers to iterate designs, ensuring both functional excellence and pixel-perfect execution.

Up-to-date with the latest digital trends and design process methodologies, constantly integrating new insights into your work.

Preferred

Bonus points if you have done growth design for a previous membership program (highlight that in your portfolio).

Benefits

Medical, dental, vision, basic and supplemental life insurance

Short-term and long-term disability

Paid parental leave

Family expansion reimbursement

Paid vacation from date of hire

Sick time (accrued at 1 hour for every 25 hours worked)

Eight paid holidays

Two personal days per year

Participation in a 401(k) retirement plan with employer match

A discounted company stock program (S.I.P.)

Starbucks equity program (Bean Stock)

Incentivized emergency savings

Financial well-being tools

100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan

Student loan management resources

Access to other educational opportunities

Backup care

DACA reimbursement