Ad Hoc LLC · 5 hours ago
Senior Designer
Tysons Corner, VA
Full-time
Remote
Mid, Senior Level
$100K/yr - $120K/yr
7+ years exp
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Responsibilities
Strong influential skills to build relationships with team members, government and company stakeholders, and program management
May lead cross functional efforts for delivery team members and team leads
Navigates ambiguous requirements and environments to support delivery
Leads the delivery of design work such as design initiative briefs, discovery artifacts, sketches, wireframes, UX flows, low and high fidelity prototypes, heuristic evaluations, competitive analysis, and design system contributions
Comprehensive understanding of scope requirements to prioritize design activities
Responsible for working with users to support the development of effective designs
Experienced with design skill principles, with the ability to provide recommendations associated with typography and hierarchy
Delivers design work including discovery artifacts, sketches and rough prototypes, wireframes, UX flows, and high fidelity prototypes
Demonstrates the ability to coach designers; with a focus on providing actionable feedback that helps individuals grow in objective ways
Manages the development of competitive analysis, and reports results to stakeholders
Contributes to the design libraries and provides visual design and brand artifacts
Facilitates discussions with multi-disciplined teams to drive productive discussions and articulate goals in order to deliver upon requirements
Experienced with storytelling to deliver compelling artifacts and presentations that distill highly complex issues into focused, understandable solutions
Leads human centered design processes and deliverables in compliance with standards and regulations
May lead accessibility tasks inclusive of 508 compliance and have knowledge of other emerging accessibility standards
Ability to identify risks and communicate to leadership; provides recommendations to mitigate identified risks
Participates in grading candidate homeworks and participating in panel interviews
Qualification
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Required
Minimum of 7+ years’ experience designing complex service design systems for multiple touchpoint projects
Bachelor’s degree in service design, business design, or a related design discipline
5+ years of experience in service design, user experience design, related fields
7+ years of combined professional service design, CX, and/or UX experience
Strong working knowledge of the IAE user base of SAM.gov domains and FPDS.gov as applicable to the task order scope
Ability to connect IAE user desires to SAM regulatory and functional requirements to design solutions
Strong understanding of current quantitative and qualitative user analysis techniques
Strong influential skills to build relationships with team members, government and company stakeholders, and program management
May lead cross functional efforts for delivery team members and team leads
Navigates ambiguous requirements and environments to support delivery
Leads the delivery of design work such as design initiative briefs, discovery artifacts, sketches, wireframes, UX flows, low and high fidelity prototypes, heuristic evaluations, competitive analysis, and design system contributions
Comprehensive understanding of scope requirements to prioritize design activities
Responsible for working with users to support the development of effective designs
Experienced with design skill principles, with the ability to provide recommendations associated with typography and hierarchy
Delivers design work including discovery artifacts, sketches and rough prototypes, wireframes, UX flows, and high fidelity prototypes
Demonstrates the ability to coach designers; with a focus on providing actionable feedback that helps individuals grow in objective ways
Manages the development of competitive analysis, and reports results to stakeholders
Contributes to the design libraries and provides visual design and brand artifacts
Facilitates discussions with multi-disciplined teams to drive productive discussions and articulate goals in order to deliver upon requirements
Experienced with storytelling to deliver compelling artifacts and presentations that distill highly complex issues into focused, understandable solutions
Leads human centered design processes and deliverables in compliance with standards and regulations
May lead accessibility tasks inclusive of 508 compliance and have knowledge of other emerging accessibility standards
Ability to identify risks and communicate to leadership; provides recommendations to mitigate identified risks
Participates in grading candidate homeworks and participating in panel interviews
Preferred
Ability to use web analytics to understand user flows, behaviors, and burdens
Ability to suggest metrics and perform analysis on user data to optimize digital experiences for customers
Ability to draft user flows from start to finish with technical input
Ability to create and evaluate low-fidelity versions of their ideas before implementing them
Ability to bring relevant people together to help them understand the user's goal and establish a common goal
Ability to plan and execute system mapping, customer journeys, scenarios, and service specifications
Analyze research data, identifying and generating meaningful insights and behavioral patterns
Work closely with visual designers contributing to the improvement of the design quality and final user experience
Collaborate with design lead, product owners, and leaders to drive product strategy and the development roadmap
Strong knowledge of user-centered design processes and passionate about solving complex Service and UX challenges
Strong background in service and strategic design
Strong skills in conducting and synthesizing research, insights, and findings
Strong skills in structuring and visualizing journey maps, service ideation, concept communication, and specification. Skills in visual and interaction design as well.
Prior portfolio showcasing design solutions and strategic approaches
Ability to facilitate workshops and set design sprints Knowledge of agile approaches and techniques
Ability to communicate effectively and explain your ideas to client stakeholders to ideate the best means to present your conceptual work
Attention to details and organizational approach
Ability to understand the impact of technology on design deliverables
Experience with design software such as Figma, Miro, Adobe or other designer tools
Benefits
Company-subsidized Health, Dental, and Vision Insurance
Use What You Need Vacation Policy
401K with employer match
Paid parental leave after one year of service
Company
Ad Hoc LLC
Ad Hoc is a digital services company that helps the federal government better serve people.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Greg Gershman
Co-founder & CEO
Mark Huber
Chief Financial Officer
Company data provided by crunchbase
