Clover Health · 5 hours ago

Senior Desktop Engineer

Nashville, TN

Full-time

Remote

Mid, Senior Level

$115K/yr - $158K/yr

3+ years exp

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Responsibilities

Be responsible for deploying all laptop, mobile devices, and tablets in use by Clover as well as maintaining inventory of assets.

Be directly responsible for the end user experience of our deployed devices as well as ensuring timely and efficient upgrades, updates, and security fixes.

Oversee the installation, configuration, and maintenance of computer systems, the desktop experience (MacOS and Windows), and software applications. (JAMF, InTune, Zoom, Slack, Google Chrome Enterprise, etc.).

Assist in planning and executing upgrades, patches, and migrations for operating systems, and applications, ensuring a seamless transition and minimal disruption.

Implement and manage security protocols, firewalls, and access controls to protect the organization's systems and data from unauthorized access or cyber threats as it pertains to the desktop experience.

Monitor system performance and resource utilization, identifying bottlenecks, and optimizing system performance to ensure efficient operations.

Respond to system issues, identifying root causes, and promptly resolving technical problems to minimize downtime and disruptions.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

JAMFIntuneMacOSWindowsMobile Device ManagementEndpoint SecurityNetwork InfrastructureSystem Performance MonitoringTechnical Problem SolvingAsset Inventory ManagementSecurity ProtocolsConfiguration Management