200+ applicants

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Company

Kids in Need of Defense (KIND) · 9 hours ago

Senior Director, Application Solutions

United States

Full-time

Remote

Senior Level, Lead/Staff, Director/Executive

$126K/yr - $157K/yr

8+ years exp

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Comp. & Benefits

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Responsibilities

Develop and implement a Cloud first strategy aligned with the organization's objectives, fostering innovation and efficiency

Contribute the exploration and adoption of emerging technologies to enhance business processes and competitive advantage

Provide visionary leadership to the applications team, promoting innovation and continuous improvement.

Responsible for the strategic direction, management, and operational excellence of KIND applications. This includes overseeing the deployment, administration, and optimization of case management platforms, and key Microsoft technologies such as Office 365, SharePoint, Teams, Dynamics 365 CRM, Power Platforms, Azure, and other related applications.

Lead the solution design, architecture, implementation, and support of new application solutions

Responsible for analyzing complex systems, identifying security vulnerabilities, and developing strategies to protect sensitive information and mitigate risks.

Engage and collaborate with cross departmental resources to seek out opportunities to enhance the efficiency of KIND’s Applications and their operations

Develop and manage Application Operation’s annual budget, aligning expenditures with strategic priorities and financial targets

Monitor budget performance, analyze variances, and implement corrective actions as necessary to ensure fiscal responsibility and resource optimization

Cultivate and manage relationships with IT vendors and service providers, ensuring alignment with business objectives and performance expectations

Participate in the negotiation of vendor contracts, and administer SLAs, service agreements, while recommending terms and conditions optimization to mitigate risk and drive value

Lead, coach, and mentor Application Solutions staff, fostering a culture of collaboration, innovation, and continuous improvement to achieve high performance

Facilitate professional development opportunities and skills enhancement initiatives to empower team members and foster career growth

Promote a positive, supportive, and inclusive team environment aligned with KIND’s diversity, equity, and inclusion principles

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Cloud strategyMicrosoft applications managementApplication architectureVendor managementTeam leadershipAI technologiesBudget managementChange managementCommunication skillsOrganizational skills

Required

Advanced degree in computer engineering or related field

Minimum of 8 years of leadership experience demonstrating a track record of delivering successful IT design, development, and implementation

Minimum of 5 years of proven experience in managing and optimizing Microsoft applications, including Office 365, SharePoint, Teams, Dynamics 365, and Azure

Minimum of 5 years of experience supervising teams with demonstrated skills in fostering team trust, commitment, conflict resolution, employee wellness, and motivation to accomplish team goals

Exceptional leadership and innovation skills; including change management, diplomacy, strong communication and interpersonal skills, the ability to build trust, unquestioned integrity, and pragmatism.

Ability to perform technical work while also being able to develop and implement processes and procedures.

Exceptional communication and relationship building skills; effective at building trust and working directly with stakeholders across all levels of the organization

Proficient in researching and remaining current with evolving AI and cloud technologies.

Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.)

Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities

Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate

Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles

Commitment to prioritizing diversity, equity, inclusion, and belonging, as well as embracing transparency and authenticity in daily work life.

Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children’s wellbeing and rights

Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment

Committed to practicing and supporting wellbeing and a work-home life balance.

Experience working and communicating in a remote environment.

Preferred

Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, Dynamics 365 Fundamentals, and Power Platform are highly desirable

Benefits

Medical, dental, and vision insurance

Pre-tax flexible spending account (FSA) for medical and dependent care

Pre-tax transit and parking spending account

Employer-paid life insurance and accidental death and dismemberment insurance

Employer-paid short and long-term disability insurance

Company

Kids in Need of Defense (KIND)

Kids in Need of Defense (KIND) is the preeminent international nongovernmental organization devoted to the protection of unaccompanied and separated children.

Founded in 2008

Washington, District of Columbia, USA

201-500 employees