Radial Inc. · 1 day ago
Senior Director, Fulfillment Technology
United States
Full-time
Remote
Director/Executive
$170K/yr - $288K/yr
12+ years exp
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Responsibilities
Develop and implement technology strategies to enhance fulfillment efficiency and effectiveness.
Develops a culture of innovation and experimentation and facilitates initiatives that address customer needs.
Owns annual planning for the Fulfillment Technology roadmap and represents teams in discussions with executives.
Leverages enterprise-wide resources to drive improved synergies and efficiencies within the internal and external teams.
Leads and owns requirements documents (user stories with acceptance criteria, use cases) for all fulfillment technology functions.
Determines release goals, prioritization, implementation and iteration of new client launch cycles along with existing migrations.
Defines processes reviews demos with the tech team and validates acceptance criteria.
Partners with relevant stakeholders, leads and owns the client launches, migrations on the new & existing supply chain execution platform.
Identifies issues and blockers that may delay the launch or impede the success of products in product portfolio (or strategic capability), communicates to leadership, assesses alternatives to resolve, and takes action to resolve.
Ensures customer and business goals remain aligned with identified customer needs.
Owns and develops mechanisms to ensure post-launch learnings are captured into best- practices frameworks or templates, evangelized and utilized in future client launches.
Sets the strategy for customer engagement and leads its execution, engages with internal and external thought leaders to drive supply chain technology leadership.
Work closely with supply chain, operations, and IT teams to ensure seamless integration of technology across the organization.
Analyze and improve fulfillment processes through technology solutions aiming to reduce costs & improve speed.
Owns and communicates a team vision supporting the broader enterprise strategy; establishes a team culture that aligns with digital and enterprise leadership principles; and visibly ties team decisions to broader enterprise goals and objectives.
Plans and advocates for needed team resources; and consistently attracts top talent from inside and outside of the company.
Facilitates an understanding among the team of broader organizational goals and the role each team plays; audits team goals and is accountable for fulfillment technology deliverables & performance against broader organizational goals.
Shares talent development best-practices across product organization.
Builds, coaches, and mentors a strong team of product managers while also building a strong team culture of progress, transparency, and efficiency.
Elevates the team's performance by providing insightful, motivating, and constructive feedback to all roles on the team and working with peers and senior leaders to negotiate and remove execution related barriers.
Provides leadership to the team by attracting and hiring talented individuals, setting goals and communicating clear expectations, providing timely and constructive feedback as well as meaningful developmental opportunities, managing performance, providing resources and support as needed, and sponsoring and leading team members through change.
Leads technology, design, and implementation teams to align, prioritize, and execute roadmap against OKRs.
Helps technology, design and implementation teams prioritize activities, work through challenges, build and test, launches and optimize product experiences.
Monitors technology trends, and anticipates their impact on the fulfillment technology roadmap; leverages this understanding to drive innovation.
Collaborates with the broader operations and technology management community to understand dependencies and create a community of practice.
Ensure that all technology solutions comply with industry regulations and maintain data security standards.
Manage relationships with technology vendors and service providers, negotiating contracts and ensuring service level agreements are met.
Qualification
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Required
Experience building and deploying highly scalable and mission critical supply chain applications including Manhattan Warehouse Management Systems on prem and Manhattan Active WMS On Cloud, Transportation Management Systems along with WCS/WES applications.
Experience working with cross functional teams and managing large teams.
Experience driving decisions using data.
Excellent communication skills
Bachelor's Degree in Business, Technology, or related field (or equivalent work experience in a related field).
12 + Years of experience Designing, Developing & Implementing Supply chain Software (Warehouse Management system, Transportation Management System, WCS/WES).
7 Years of direct team leadership experience across software engineering, warehouse management, Transportation management, WCS/WES teams.
Proven experience managing and influencing business stakeholders
Demonstrated ability to balance competing priorities in a large and complex environment
Deep industry connections and the ability to attract top talent
Prior experience building, deploying, and operationalizing highly scalable, resilient and critical fulfillment technology solutions solving business problems.
Preferred
Experience working with Implementation and services teams to design, develop and implement complex supply chain execution systems.
Experience with Manhattan Active Warehouse Management, cloud-based Transportation Management, WCS/WES (Locis, Geek+, Pyramid, Exotec ) systems.
Strong financial acumen.
Benefits
Opportunities to develop and explore career advancement
Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
Family planning coverage, including Fertility & Adoption benefits
401K matching after 6 months with immediate vesting
Generous PTO
Educational assistance and more
Company
Radial Inc.
Radial is a leading B2C eCommerce fulfillment solution provider powering some of the world’s best customer experiences.
5,001-10,000 employees
H1B Sponsorship
Radial Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (16)
2022 (32)
2021 (21)
2020 (23)
Funding
Current Stage
Late StageTotal Funding
unknown2017-10-09Acquired· undefined
Leadership Team
Laura Ritchey
Chief Executive Officer
James French
Chief Technology Officer
Recent News
2024-02-16
Global FinTech Series
2024-02-16
Louisville Business First
2024-01-23
Company data provided by crunchbase
