Business Wire · 3 hours ago
Senior Director, Global Operations
United States
Full-time
Remote
Senior Level, Lead/Staff, Director/Executive
$155K/yr - $170K/yr
10+ years exp
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Responsibilities
Provide strategic oversight for global newsroom operational functions, ensuring alignment with Business Wire’s broader objectives, operational efficiency, and content quality across regions
Serve as key advisor to executive leadership, offering high-level insights on business decisions and long-term process improvements
Analyze and innovate newsroom performance metrics to measure productivity and drive operational improvements in coordination with the Director, Global Operations who manages Central and Overnight teams
Supply strategic oversight of editorial review process, leveraging data driven KPIs that assess performance at individual and team levels to further propel continuous enhancements in efficiency and quality control
Collaborate with sales leadership to ensure alignment with client expectations, addressing concerns and proactive issue prevention through strategic process adjustments that maintain high standards of quality and customer satisfaction
Contribute guidance and leadership to department managers, project leads, and cross-functional teams, fostering innovation, best practices, and optimized workflows to meet evolving organizational needs
Engage in crisis and risk management efforts, acting as a final escalation point for sensitive client situations and guiding teams through high-risk challenges to safeguard the company's reputation
Drive succession planning and employee engagement initiatives, cultivating a high-performance culture rooted in mentorship, collaboration, and the organization's core values
Qualification
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Required
Bachelor's degree or equivalent experience in journalism, communications, or a related field
10+ years of experience in media, publishing, or newsroom operations, with a focus on content review and editing
Strong leadership skills and the ability to effectively oversee operations department
Experience and knowledge in strategic planning and department optimization
Outstanding collaboration and communication skills
Ability to motivate, lead by example, and make quick, insightful decisions
Self-motivated, with stellar time-management skills and the ability to effectively prioritize new and ongoing projects
Courteous, professional, and effective communication
White-glove customer service experience
Exceptional collaboration and organizational skills, excelling at both high-level thinking and execution as well as influencing and inspiring others to achieve a common goal
Basic technical skills and computer literacy, including proficiency in standard business applications such as MS Word and Excel; Web, etc.
Must be flexible with schedule, as needed
Benefits
Ability to work remotely
Excellent health benefits that begin on your first day of employment
$100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources
401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance)
PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!
Company
Business Wire
Business Wire is a well-respected global news source for press releases, photos, multimedia, and regulatory filings. It is a sub-organization of Berkshire Hathaway.
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2006-01-18Acquired· by Berkshire Hathaway
Leadership Team
Matthew Policastro
Regional Vice President, California
Serena Ehrlich
Director, Social & Evolving Media
Recent News
Company data provided by crunchbase
