Blue Mantis · 4 days ago
Senior Director, Networking/Professional Services - Remote US Only
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Responsibilities
Work with presales leadership to develop and implement an overall Practice Go to Market strategy with the intent of driving YoY business acceleration. The Practice leader will work cross-functionally to develop and execute an aligned plan across the ecosystem.
The Practice leader must be a subject matter expert, and will be expected to continue to develop and evolve the practice strategy to ensure we are addressing clients’ current and future requirements.
Develop and deliver Sales and technical content with collaboration from the other practice leaders as appropriate.
Productize offerings that can be executed by sales and delivered by Delivery and Operations teams to bring consistency and repeatability toward new opportunity development.
Must be visible as a thought leader across technical and sales teams, and recommend the key partnerships for Blue Mantis to focus on to bring compelling solutions to market.
Evangelize both internally as well as externally the differentiated value this practice delivers against specific client expectations.
Manage team KPIs leveraging ServiceNow and any other tools necessary to drive the practice forward.
Adhere to a comprehensive governance model – Reporting, Strategy and Outcomes on a bi-weekly, monthly, and quarterly cadence.
Manage, lead, mentor team members tied to your practice, understand their workload capacity in terms of number and size of opportunities.
Leverage Definitions and Expectations to drive team member career paths
Continuously help drive our Assess, Modernize and Manage methodology and ensure all other practices are aligned.
Drive Automation of tasks associated with delivery pursuit.
Qualification
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Required
Bachelor’s degree in computer sciences or related field with 10 to 15 years of experience
Excellent leadership and managerial skills with the ability to effectively lead a network practice and motivate and enable an engineering team
Strong problem-solving skills with the ability to collaborate effectively across other functional business teams
Demonstrated ability to drive organizational change and influence stakeholders at all levels with our organization and with clients alike
Experience working with leading OEMs and ISVs Designing and architecting Modern Secure Network, SD-WAN and wireless solutions leveraging, HPE Aruba, Cisco, Cisco Meraki Broadcom (VMware), Fortinet, Barracuda, Palo Alto, Juniper, Microsoft, AWS, Ekahau and others
Knowledge and familiarity with the supported Practice technology and adjacent practices is required
Demonstrated progressive relevant experience defining, developing and executing on Services/Solutions, strategies, operations and action plans
Ability to quickly understand technical concepts and explain them to clients and other stakeholders (both technical as well as business oriented)
Proven ability to effectively and positively interact with and influence senior executives and other team members
Exceptional written and verbal communication and presentation skills are a must
Strong team player with amazing interpersonal skills and cross functional collaboration with common goals and outcomes
Experience in giving and receiving constructive feedback
Coach, motivate and train all team members within the practice and across practices to improve collaboration, delivery, quality and efficient services
Work with all appropriate team members including marketing and product management to contribute to common documentation standards
Comprehensive knowledge of principles, methods and techniques used in the development of Practices, i.e. Zone to Win as an example
Develop, implement and monitor training programs (Udemy)
Evaluate the needs of the company and align with the strategic plans
Preferred
Experience managing a professional services engineering team
Experienced with Managed Services and associated technologies is a huge plus as well & Full understanding of the Security Landscape
Current technical certifications from the above OEMs would be a huge plus
Company
Blue Mantis
Blue Mantis is a security-first, IT solutions and services provider with a 30+ year history of successfully helping clients achieve business modernization by applying next-generation technologies including managed services, cybersecurity and cloud.