GE HealthCare · 16 hours ago
Senior Director, Service Partnership & Operations
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AppsHealth Care
Growth OpportunitiesNo H1B
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Responsibilities
Primary customer interface to GEHC for all matters relating to the Service Partnership, and building a long term, strategic alliance with all levels of the Customer to exceed contractual obligations, protect against competitive threats and continue to add value.
Implement robust processes and formal reporting arrangements in which to track and monitor programmatic & project progress against the agreed plans and agreements between GEHC and the customer i.e. KPI metrics, project and operational risk, cost and program reports, variation process / control, etc.
Establish both internal and external operational mechanisms to manage long-term project liabilities and profitability to ensure safety, quality, and profitability objectives for the program are met.
Function as customer advocate to internal management, maintaining cognizance of all program issues. Work closely with other GEHC businesses and account management teams to ensure clear communication throughout the enterprise.
Represent GE Healthcare in all project related business and contractual discussions with the customer. This also includes ensuring that all appropriate contract documents such as acceptance certificates and variation agreements are completed on a timely basis.
Organize and support program/technical/operational reviews with customer and generate regular program updates for internal management.
Take a lead role in driving operational excellence and efficiency opportunities with the Customer & GE HealthCare, and Collaborate with customer to develop and communicate best practices across the enterprise.
Qualification
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Required
Bachelor’s degree
8 plus years in Healthcare Project/Program Management or Service Leadership experience desired
Direct Team leadership experience 5 plus years
Strong communication skills to synthesize complex issues and communicate clearly
Demonstrated ability to energize, develop, and build rapport at all levels within an organization
Willingness to travel at least 50%
Must live in the Greater Orlando Area or willing to travel to Florida frequently
Preferred
Strong analytical skills and business acumen (i.e. knowledge of healthcare service lines, P&L centers, balance sheets, capital & operational planning)
Experience working in the Healthcare industry including interaction with hospital administration (i.e. account management, relationship-building experience)
Experience in client-facing role such as consulting, project management, or process improvement (Six Sigma/ LEAN) while serving as advocate for client’s needs
GE Healthcare Diagnostic Imaging & Clinical Services experience
Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.
Benefits
Relocation Assistance Provided: Yes
Company
GE HealthCare
GE Healthcare provides a wide range of medical technologies and services to healthcare providers and researchers. It is a sub-organization of General Electric.
Funding
Current Stage
Public CompanyTotal Funding
$5.52BKey Investors
Bill & Melinda Gates Foundation
2024-11-07Post Ipo Secondary· $1.17B
2024-09-12Post Ipo Secondary· $1.29B
2024-02-16Post Ipo Secondary· $1.07B
Leadership Team
Recent News
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