Teaching Lab · 1 day ago
Senior Director, Strategy & Operations
United States
Full-time
Remote
Senior Level, Lead/Staff, Director/Executive
$125K/yr - $189K/yr
10+ years exp
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No H1B
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Responsibilities
Organizational Operations, Controls, and Effectiveness
In collaboration with the MD, establish strategic direction and high-level initiatives in operations to improve and standardize all aspects of operations in alignment with organizational strategic initiatives and direction
Provide vision, direction, and support to staff to ensure excellent internal operations in the following areas:
Project Management: project management support; centralized staffing to project teams; develop project management skills across the organization
Technology: maintain and support use on all Teaching Lab Studio tech platforms; enhance functionality and interoperability of all internal technology platform in partnership with the Senior Director, Research & Engineering; optimize data flow between various technology platforms in partnership with the Senior Director, Research & Engineering
Contracting, Procurement, and Internal Controls: manage client contracting processes and procedures; ensure that standard operating procedures (SOPs) are documented, up-to-date, easily accessible, and regularly utilized; ensure that the organization runs with legality and compliance to established regulations to minimize risks
Lead coordination and integration of efforts between Teaching Lab Ventures and Teaching Lab among Shared Operations, Finance & Strategic Growth, Strategy & Communications, Program, People and Culture, and Innovation divisions to produce smoother workflows and more cost-effective business processes
In collaboration with other business function leads, identify operational and/or project management needs across the organization
In collaboration with other business function leads, establish quantitative and qualitative metrics, guidelines, and standards by which the organization’s efficiency and effectiveness can be evaluated; identify opportunities for improvement
Create a vision and implementation plan for providing operational and/or project management support across the organization to increase efficiency and equity
Create, build buy-in for, and implement or oversee the implementation of policies and procedures that will improve day-to-day operations to increase efficiency and equity
Propose, build buy-in for, and implement or oversee the implementation of policies and procedures to improve customer service and satisfaction through policy and procedural changes
Collaborate with the MD, Teaching Lab Studio and the Managing Director, Finance & Strategic Growth to create organizational budgets
Make effective decisions when presented with multiple options for how to progress with the project
Serve as a point of contact for teams when multiple teams or team members are assigned to the same project to ensure team actions remain in synergy
Communicate with MD or other leaders to keep the project aligned with organizational goals
Perform quality control on the project throughout development to maintain the standards expected
Collaborate with Studio leadership to develop fundraising and business development strategies, and execute on those strategies with the support of the broader team
Collaborate with team members at every level of the organization to generate ideas, strategies, and systems to meet organizational goals in staff development and continuous improvement
Solicit input and feedback from staff members on existing and new operational policies or procedures to ensure inclusiveness in our operations
Communicate and explain new operational policies or procedures to Home Managers and/or all staff
Engage in additional work as needed to meet organizational business needs and priorities
Stay abreast of key research and guidance in the field, attend learning experiences to build skills and competencies in strategic planning, organizational effectiveness, and nonprofit management and venture capital
Engage in personal and organized learning opportunities as a team member at an organization that aspires to be antiracist and champions racial justice
Perform other duties as assigned by the Managing Director or Chief Executive Officer.
Qualification
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Required
Bachelor's degree in business administration or relevant field
Thorough understanding of practices, theories, and policies involved in business operations in both nonprofit and for-profit spaces
Ten (10) or more years combined experience directing operational projects and leading teams
Experience creating the strategy for a team or business function
Five (5) or more years combined experience planning and implementing projects
Track record of effective people management aligned to equity values
Five (5) or more years combined experience working with partners outside of their organization to manage workflow or deliver services
Experience setting goals, creating the systems and processes for meeting the goals for increasing organizational effectiveness and risk management
Highly skilled in data analysis and performance/operation metrics
Experience managing relationships with clients and stakeholders in an educational context
Outstanding communication and people skills
Experience working with investors and philanthropic funders
Preferred
Master’s degree in business administration or relevant field
Experience leading at a scaling organization
Company
Teaching Lab
Teaching Lab is a non-profit organization that uses teacher-led professional learning to close the educational opportunity gap.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2019-01-01Series Unknown· Undisclosed
Leadership Team
Sarah J. Johnson
Chief Executive Officer
Alicia Faust M.Ed.
Partnerships Manager, ELA
Recent News
Draper Richards
2023-11-03
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