OfficeSpace Software · 1 day ago

Senior Director of Revenue Operations and Enablement

United States

Full-time

Remote

Senior Level, Lead/Staff, Director/Executive

$160K/yr - $220K/yr

8+ years exp

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Information TechnologyReal Estate

Hiring Manager

Izcandé Mena

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Responsibilities

Partner with the CFO and GTM leadership to define, develop, and measure GTM strategy execution.

Drive process excellence across sales, marketing, and customer experience functions, including CRM (Salesforce), CPQ, and Gainsight processes.

Lead the talent strategy to scale the Revenue Operations team effectively.

Define and develop reporting infrastructures for key KPIs across Marketing, Sales, Customer Success, and Support, building automated dashboards wherever possible and instilling rigorous review cadences.

Support GTM annual planning processes including ownership of account segmentation, capacity/ coverage modeling, territory mapping, compensation design, and quota setting.

Own the revenue enablement roadmap and guide your team to execute onboarding, upskilling, and ongoing systems/ process trainings to enhance field productivity.

Partner with Finance on reporting, pipeline reviews, forecasting, and commissions tracking/ payment.

Conduct whitespace analysis and provide strategic leverage to drive expansion in the Install Base clients.

Design, stand up, and execute a deal desk, providing consistent visibility to sales and executive leadership.

Ensure accurate and efficient pricing and quoting processes through CPQ systems.

Lead pricing operations to optimize strategies and improve profit margins.

Own the development and maintenance of business intelligence tools, including advanced analytics and dashboards to provide actionable insights into business performance.

Leverage artificial intelligence technologies to enhance go-to-market (GTM) insights, improve metric tracking, and streamline reporting processes, enabling more informed decision-making.

Manage and optimize GTM systems and infrastructure to support scalable growth.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Revenue OperationsSales OperationsGTM StrategyCPQ SystemsCRM (Salesforce)B2B SaaSExecutive ReportingBusiness IntelligenceTableauLookerPowerBIValue-Based SalesRemote Team ManagementProject Management