85 applicants

Company

ICF · 19 hours ago

Senior Employee Relations Specialist - Remote

Reston, VA

Full-time

Remote

Mid, Senior Level

$77K/yr - $131K/yr

3+ years exp

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Professional Services

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Responsibilities

Serves as a resource and liaison for employee relations matters demonstrating a knowledgeable and comprehensive approach. Inspire trust and confidence with employees and leaders with the HR partnership.

Conducts investigations using appropriate fact-finding methods to gather information and obtain pertinent facts of employee relation concerns.

Provides guidance and interpretation on policies, procedures, and best practices, to ensure the core principles of ICF are upheld through consistency, fairness and according to our vision and values.

Develops and maintains systemic and proactive approaches to conflict resolution between supervisors and employees.

Uses surveys, interviews, and other studies to conduct research regarding human resource policies and other employment issues. After analyzing the information, make recommendations on trends policy, program, or process changes.

Advises managers and supervisors in best employee relations practices and strategies for managing for both manager and employee concerns.

Proactively communicate elevated behavior incidents, patterns, and trends to HRBP leads.

Draft, proof and finalize documents ensuring accuracy and compliance with policy/legal requirements.

Partner up with the group’s HR Generalist to respond to questions from employees and management regarding ADA compliance and accommodation requests. Evaluates, researches, and administers employee requests for workplace accommodations. Facilitates and participates in the interactive process to identify and assess options for providing reasonable accommodations and access to eligible employees in accordance with the Americans with Disabilities Act and other disability laws.

Refer employees to performance management resources so that they may be successful in addressing performance gaps and/or working with their manager and others.

Facilitates employee relations meetings and manages employee issues, conflict resolution, performance concerns and corrective action.

Work in partnership with managers/leaders to help administer involuntary terminations.

Stays abreast of changes in regulations and laws that may impact ICF’s policy or processes.

Engage appropriate involvement of internal partners such as internal and external Legal Counsel, Risk Management, and Compliance to proactively ensure risk management and workplace safety.

Recommends implementation of team-building strategies to the HRBP.

Provide HR Business Partner and leaders reporting data that provides high level review of number of cases and type of cases on a quarterly and yearly basis. Analyze trends and assist in solving/development of action plans.

Promote ICF's Core Values through HR programs and practices, model personal integrity, drive the importance of ethics and compliance throughout the business, and address related issues in a timely and effective manner.

Performs other duties as assigned or deemed necessary.

Qualification

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Employee RelationsCoaching Senior LeadersConflict ManagementData AnalyticsHRIS SystemsPolicy DevelopmentPerformance ManagementHR Project ManagementPHR/SPHR CertificationMicrosoft Office

Required

3+ years of demonstrated success in human resources with experience that includes the following: managing employee relations, facilitating investigations, and/or administering conflict management and resolution with senior level executives to include those in the C Suite.

3+ years of experience successfully support, coach, and influence internal clients to include with clients in varying geographic locations.

Preferred

Bachelor’s Degree in a related discipline, or the equivalent combination of education, professional training, or work experience.

5+ years of demonstrated experience in Employee Relations, investigations, conflict management and supporting and coaching internal candidates to include senior level executives to include those in the C Suite.

Experience in effective HR practices and disciplines, including data analytics, performance management, career development, compensation, HR technology and policy development.

Experience in HR project management and implementation, policy development and training delivery.

PHR/SPHR or SHRM CP or SCP certification.

Experience with implementing HRIS systems.

Strong efficiency with data analytics – compiling data, understanding the data, and telling the story via creating data visuals in tools such as Microsoft Office.

Proficiency in all Microsoft Office applications (Word, Excel, PowerPoint) and HRIS systems (Workday).