RxVantage · 3 hours ago
Senior Enterprise Account Manager
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Responsibilities
Serve as the primary point of communications between the established Enterprise clients and internal team members
Identify and execute on new growth opportunities with clients, managing against revenue targets
Identify and develop external stakeholder networks and build relationships necessary to expand client business
Enable successful and consistent renewals, showing continued value for our Enterprise clients
Stay up-to-date on the latest developments in the client’s portfolio and business challenges/opportunities, and lead planning and strategy for your accounts
Support Enterprise sales team with business development efforts for prospective Enterprise clients
Collaborate closely with RxVantage’s implementation and operations team to ensure new client onboarding is timely and successful
Work with our product teams to translate client feedback into product insights
Ensure the team is prepared for every client interaction and continuously find opportunities to advance the relationship forward
Qualification
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Required
5+ years of experience in client services, consulting, or customer success in life sciences, healthcare, and/or technology/SaaS
BS or BA or experience equivalent
Intellectual curiosity and proactiveness to learn and educate colleagues about client business and issues
Highly collaborative and able to influence others to act, even if they do not report directly to you
Strong organizational skills, judgment and decision-making skills, and the ability to set and work towards deadlines
Exceptional communication skills (both written and verbal), creating presentations with a cohesive and engaging storyline
Analytical with excellent problem-solving skills, identifying problems and suggesting ideas to meet clients’ needs
Comfortable understanding and reporting data and performance metrics
Preferred
Experience with Salesforce or other lead generation tool is a HUGE plus!
A confident and dynamic working persona, which can bring fun to the team, and a sense of humor is a plus
Benefits
100% company-paid premiums for employee’s medical health, vision, and dental plans
Work from anywhere within the Continental U.S.
401k matching
Life insurance
Flexible PTO
100% paid parental leave
$5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period
Charitable donation matching
Company
RxVantage
RxVantage provides cloud-based software that enables efficient communication of medical practices.