33 applicants

Company

Ultima Genomics · 2 days ago

Senior Field Application Scientist

Remote US

Full-time

Remote

Mid, Senior Level

$120K/yr - $140K/yr

3+ years exp

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BiotechnologyHealth Care

H1B Sponsor Likely

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Responsibilities

Support and manage customer application needs for genomic analysis instrumentation

Train customers on newest process, kit or instrument release

Enable customer samples by integrating latest and greatest internal workflows to support new customer applications

Provide troubleshooting support to customers and interface with internal development groups to resolve customer issues

Work closely with development teams to provide customer feedback to ongoing projects

Develop customer process and workflows using library preparation instrumentation

Perform site readiness meetings for new customers to streamline installation and qualification

Report, resolve and escalate customer issues and system complaints

Work with the sales and marketing team to develop and deliver technical product presentations

Design, support and track pilot experiments for customers new to the technology

Represent our company at customer sites and relevant scientific conferences

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Molecular BiologyBiochemistryBiotechnologyBiomedical EngineeringNGS platformsGenomic data analysisCustomer-facing experienceMentoring

Required

Degree in Molecular Biology, Biochemistry, Biology, Biotechnology, Biomedical Engineering or closely related field with extensive lab experience across multiple life science platforms with particular emphasis in NGS platforms

Bachelor's degree with 8+ years of related experience, Master's degree with 5+ years of related experience, or a PhD with 3+ years of related experience

Capable of working independently and working remotely

Proven positive direct customer-facing experience

Experience in the development of biomedical or scientific instruments and in the generation and/or analysis of genomic data

Able to balance long term company goals with short term deliverables

Extremely motivated and willing to work in a fast-paced environment as part of a hard-working and multidisciplinary team

Meticulous and detail oriented. Able to follow complex operating procedures

Excellent organizational, communication and presentation skills

Experience with teaching, training, or mentoring others

Willingness to travel 50% of the time and reside within 1-2 hours of a major airport

Benefits

Medical, dental, vision, life, and disability insurance

401(k) retirement plan

Flexible spending & health savings account

Paid holidays

Paid time off

Employee assistance program

Other company benefits

Company

Ultima Genomics

Ultima Genomics is a developer of a low-cost sequencing platform.

Founded in 2016

Newark, California, USA

201-500 employees

https://www.ultimagenomics.com

H1B Sponsorship

Ultima Genomics has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (11)

2022 (13)

2021 (6)

2020 (1)