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Original Job Post

myGwork - LGBTQ+ Business Community · 2 days ago

Senior Fusion HCM Payroll Techno-Functional Analyst

United States

Full-time

Remote

Mid, Senior Level

$37.98/hr - $76.06/hr

8+ years exp

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Responsibilities

Provide excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.

Correct and resolve highly complex techno-functional problems.

Drive complete and total resolution of each service incident.

Advise on complex use of Oracle products.

Collaborate with Management in directing resolution of critical Customer situations.

Create/review Knowledge Articles.

Conduct training and knowledge sessions.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Oracle EBSSaaS HCMPayrollExtractsHDL LoaderWorkflowBI PublisherOracle Integration CloudRelease 12.1.3.xRelease 12.2.xCore HRFunctional ExperienceTechnical ExperienceL1/L2/L3 SupportBusiness ProcessData AnalysisFunctional TestingTest ScriptsOracle-saas-hcm-suiteConfigurationHcm-extractsHcm-data-loaderPayroll-batch-loaderBi-publisherFast-formulaPl-sqlFusion-cloud-architectureSetup-managerFbdOtbi-reports

Required

US Citizenship

8+ years of demonstrated experience in implementation, support or upgrade of Oracle EBS suite of products with at-least 2 years implementation experience on SaaS HCM Products – Payroll, Extracts, HDL Loader, Workflow, BI Publisher and knowledge on Oracle Integration Cloud.

Experience in Release 12.1.3.x / 12.2.x Oracle Core HR and Payroll

Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or equivalent knowledge.

Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios

Should have the ability to read and decipher software Log and Trace files, as well as act upon the finding to determine a problem resolution.

Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis

Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts

Conduct training and knowledge sessions

Bachelor of Science (Computer Science) or equivalent experience preferred.

Preferred

2 years of experience in Implementation, support or upgrade of Oracle SaaS HCM Suite.

Hands-on Configuration experience on at-least three or more tools: HCM Extracts, HCM Data Loader (HDL), Payroll Batch Loader (PBL), Workflow, BI Publisher, Fast Formula, Personalization and/or PL/SQL

Should have good knowledge on Fusion Cloud architecture, setup manager and activities.

Knowledge of FBDI and OTBI reports development

Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications.

Should have knowledge of localizations

Knowledge on Security setup would an added advantage.

Experience in one of the following areas is seen as an advantage: XML, Java, J2EE and Oracle ADF and/or SOA and Web Services

Exhibit effective analytical skills & organizational skills

Good command over spoken & written English

Interact directly with customers and follows through on all assignments and takes ownership of customer issues

Seeks innovative ways to improve the process of delivering solutions to customers

Strong written and verbal English interpersonal skills; multi-lingual a plus

Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features – and use this learning to deliver value to customers daily.

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance