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Company

Placemakr · 4 hours ago

Senior Human Resources Business Partner - Texas

Austin, TX

Full-time

Remote

Mid, Senior Level

3+ years exp

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HospitalityProperty Management

No H1B

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Responsibilities

Provide hands-on, day-to-day support to leaders and team members on team-member relations and performance-related issues across all property teams, including coaching, counseling, and documentation.

Proactively identify and document trends uncovered through feedback, exit interviews and surveys.

Implement performance, development, recognition and engagement programs as well as solutions to common people-related trends in partnership with the SME's across the PX Team and property leadership team in order to meet organizational goals.

Support the building and maintenance of a healthy culture by working cross-functionally with the PX team, consulting with property leadership on people-related initiatives, and helping leaders increase performance, engagement, and overall talent development at Placemakr.

Consult with leaders and key stakeholders with the goal of improving and developing property and non-property leadership behaviors and practices.

Support the development, and own the execution, of performance management and career development strategies for all talent levels across our property teams.

Conduct prompt, thorough and impartial investigations in response to employee relations issues and/or workplace concerns including harassment, discrimination, retaliation, and other topics while remaining compliant with associated federal, state and/or company policies and regulations.

Maintain effective organization and tracking of employee relations investigation documents and statements, disciplinary action forms and performance management materials.

In partnership with the People Operations team, support the offboarding process for property team members including drafting and sending offboarding letters and conducting exit interviews in a timely manner.

Support internal talent mobility by refining and executing on Placemakr's internal hiring policy, playing a key role in each internal talent conversation, and supporting people-related wind-down conversations.

Collaborate with senior leadership to design and support property team member action plans and other people, culture and engagement-related programs where appropriate.

Clearly communicate business benefits of initiatives and gain buy-in and support of key stakeholders at various levels.

Help property and non-property leaders understand and implement change management best practices.

Implement and execute best practices around employee relations, risk mitigation, internal policy / programs, and process development.

Consistently demonstrate an embodiment of Owning It, Making It Better and Treating People Right when recommending processes, solutions, and action plans.

Additional duties and responsibilities, as assigned.

Qualification

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HR Business PartnerEmployee RelationsPerformance ManagementCareer DevelopmentLabor LawsMicrosoft Office

Required

Bachelor's degree in human resources, business administration, communications, or equivalent work experience in lieu of a bachelor's degree

3+ years experience in an HR Business Partner or HR Generalist position supporting field-based teams and various levels of field-based and corporate leaders

2-5 years experience handling employee relations issues in a non-exempt, service focused industry (retail, food & beverage, hospitality, etc.)

Strong understanding of Federal, State, and local labor and employment laws and knowledge including a familiarity with HR practices and policies

Proficient in Microsoft Office including PowerPoint, Excel, and Word

Demonstrated experience communicating professionally and effectively with individuals and key stakeholders at various levels

Demonstrated experience utilizing discretion and maintaining confidentiality when handling sensitive situations and information

The ability to exercise exceptional judgement including escalating when appropriate

The ability to multi-task, organize and prioritize effectively in a high-growth, ever-changing environment

Exceptional verbal and written communication skills

A detail-oriented professional with the demonstrated ability to collect, analyze and interpret trends in order to make recommendations related to employee relations investigations and people programs

A self-starter who works well both independently and in partnership with your team

A champion of our Community Norms who embodies them constantly. You Own It. You Make It Better. You Treat People Right.