interface.ai · 3 days ago
Senior Implementation Engineer
United States
Full-time
Remote
Senior Level
7+ years exp
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Responsibilities
Serve as the primary technical liaison between clients and our product team
Conduct comprehensive technical discovery and needs assessments with prospective clients
Lead end-to-end technical implementations for clients
Develop and deliver technical presentations demonstrating our product's capabilities
Create custom technical solutions and implementation strategies tailored to client requirements
Identify and articulate potential integration challenges and mitigation strategies
Participate in product feedback sessions to inform future product development
Conduct technical deep-dive sessions with enterprise clients
Qualification
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Required
7+ years of experience in solutions engineering, technical sales, or similar customer-facing technical roles
Proficient in Node.js
PostgreSQL and complex SQL query optimization
Comprehensive Kubernetes and container orchestration knowledge
Experience with third-party integrations
Exceptional debugging skills
Ability to manage and execute challenging third party integrations (like core banking and chat systems)
Exposure to AWS cloud or other cloud technologies
Familiarity with Docker/Kubernetes (EKS)
Familiarity with CI/CD pipelines, such as Jenkins
Strong understanding of system architecture and design patterns
Proven track record of successfully converting technical requirements and into go lives
Exceptional ability to communicate complex technical concepts to non-technical stakeholders
Strong presentation and storytelling skills
Proven ability to build and maintain client relationships
Advanced technical problem-solving skills
Experience working with global teams
Proven ability to multi-task, working independently across multiple clients and projects
Benefits
Medical/Dental/Vision Insurance
PTO & Holidays
Life Insurance
Company
interface.ai
interface.ai is an award-winning out-of-the-box Intelligent Virtual Assistant(IVA) for Banks & Credit Unions.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$30MKey Investors
Avataar Venture Partners
2024-10-22Series A· $20M
2024-10-22Debt Financing· $10M
Leadership Team
Srinivas Njay
Founder and CEO
Recent News
Fast Company
2024-11-12
The SaaS News
2024-10-23
Company data provided by crunchbase
