Five9 · 5 days ago
Senior Industry Marketing Manager
Wonder how qualified you are to the job?
Call CenterCustomer Service
Insider Connection @Five9
Responsibilities
Study the Financial Services marketplace for CX in terms of segments, trends, IT priorities, product fit, partner possibilities, and competitive threats, and then identify market opportunities that meet the buyer needs.
Design and drive go-to-market Marketing programs that uses a product marketing skill set while orchestrating competitive analysis, demand generation, events, digital marketing, PR, social, analyst relations, and partner marketing.
Develop concise and compelling positioning using Five9’s AI, omni-channel communications, workforce engagement, and partnerships that differentiated Five9 to buyers in Financial Services.
Stay tight with Sales through trainings, quarterly round-table meetings, ad-hoc requests to support their opportunities, and frequent communication on new content, partnerships, & competitive threats.
Work with Product Management on product gaps and road map priorities in Financial Services.
Engage key partners to promote CCaaS, develop co-marketing programs, and explore joint solutions to reach new markets.
Qualification
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Required
5-8+ years of enterprise cloud software industry or product marketing experience with at least 2+ years of experience in a field facing role.
Experience marketing or selling contact center solutions into Financial Services.
Very strong interpersonal, communication, and collaboration skills.
Bachelor’s in business or marketing.
Outstanding written and verbal communications skills with the capacity to explain and translate complex technology concepts into simple and intuitive messages for Sales, Partners and customers.
Strong analytical abilities to decipher industry trends, sales interviews, and Five9 data.
Strong time management skills, and the ability to manage multiple projects.
Great negotiation, persuasion, and problem-solving skills.
Willing to travel up to 15% to attend tradeshows, events, and customer presentations.
Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and third parties.
Ability to effectively lead cross functional teams and meetings to get alignment needed to prioritize work.
Benefits
Health, dental, and vision coverage
Short & Long-Term Disability
Basic Life Insurance
401k saving plan with employer matching
Innovative mental health support platform
Generous employee stock purchase plan
Paid Time Off
Company paid holidays
Paid volunteer hours
12 weeks paid parental leave
Company
Five9
Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions.
H1B Sponsorship
Five9 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (8)
2022 (21)
2021 (16)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$861.6MKey Investors
Oaktree Specialty Lending Corp.Sapphire VenturesAdams Street Partners
2024-02-28Post Ipo Debt· $747.5M
2019-08-22IPO· bmv:FIVN
2014-03-10Debt Financing· $30M
Recent News
2024-06-05
2024-06-05
2024-05-04
Company data provided by crunchbase