CyberArk · 11 hours ago
Senior Information Developer
Phoenix, AZ
Full-time
Remote
Mid, Senior Level
$105K/yr - $145K/yr
7+ years exp
Maximize your interview chancesCloud SecurityCyber Security
No H1B
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Responsibilities
Seek to learn and understand the core business, delivering real business value by designing world-class user assistance.
Work across multiple tools and formats (including markdown and HTML), whatever it takes to create the optimal user experience.
Work closely with product owners, software developers, and User Experience (UX) designers to develop clear, concise, and friendly microcopy in all our product user interfaces, from tool tips to system and error messages.
Harvest contributions from other subject matter experts because, as with software development, community involvement leads to higher quality content. We take a Docs Like Code approach to better enable reviews and contributions.
Qualification
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Required
Have 7+ years of experience writing about complex software for a mixed audience.
Have strong English language skills, including excellent verbal and written communication abilities.
Possess excellent authoring and editing skills.
Demonstrate technical aptitude and an innate curiosity for how technology works.
Be passionate about helping users spend more time using and less time learning software.
Be comfortable learning things they might not be familiar with, such as Linux and command line tools like Git Bash.
Have a proven ability to make complex ideas easier to understand.
Have experience developing excellent microcopy (for example, writing tool tips, system and error messages, etc.)
Have the ability to handle multiple projects at the same time while meeting release deadlines.
Be proficient with Madcap Flare or other relevant documentation tools (ie: Robohelp, Framemaker or open-source tools such as mkdocs, markdown, etc.)
Show confidence and experience working on multiple platforms (such as Windows, Linux, or Mac).
Have experience working with source control software, such as Git, Bitbucket or GitHub.
Have experience working in an Agile environment.
Have a Bachelor’s degree (or higher) in English, Technical Writing, Computer Science, or equivalent experience.
Preferred
Courage and experience to challenge the status quo.
Experience documenting Enterprise and/or cloud-native cybersecurity software.
Experience developing quality API and SDK documentation.
Experience working with Kubernetes.
Experience working with global talent and the challenge of varying time zones, accents and cultures to carry out team objectives.
Experience working on cloud-based projects.
Experience working with markdown.
Experience working in HTML and CSS.
Experience documenting API-led connectivity related to business practices, integrating Venafi products with third-party software.
Experience or familiarity in working with data centers.
Familiarity with JavaScript.
Experience writing code in one or more coding languages.
Writing samples and other materials showing off your talents and skills will be required.
Benefits
A wide range of medical, dental, vision, financial, and other benefits
Company
CyberArk
CyberArk is the global leader in Identity Security.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$570.5M2019-11-17Post Ipo Debt· $500M
2015-06-01Post Ipo Equity
2015-01-01Post Ipo Equity
Leadership Team
Vincent Goh
Senior Vice President, Asia Pacific & Japan
Zohar Tadmor-Eilat
Global Vice President Human Resources
Recent News
Investor's Business Daily
2024-12-21
2024-12-05
Company data provided by crunchbase
