Providence Health & Services · 3 days ago

Senior IS Applications Analyst - Remote

Irvine, CA

Full-time

Remote

Mid, Senior Level

$53.33/hr - $85.85/hr

4+ years exp

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Responsibilities

Uses in-depth information and analysis to provide management with advice and counsel on a variety of business issues. Issues are often highly technical and complex in nature.

Define user requirements for complex systems and educate customers on application functionality and limitations. Collaborate with customers on efficient, effective use of application resources, and create related documentation as necessary.

Work with internal and external teams to support and develop business solutions. Use professional knowledge, judgment and analysis in making decisions or recommending a course of action that meets business needs, in addition to assisting others in these same activities.

Demonstrates service excellence and positive interpersonal relationships in dealing with others, including patients/families/members, employees, managers, medical staff, volunteers, and community members, so that productivity and positive relations are maximized.

Applies standards, concepts and theories related to technical discipline to provides solutions to highly complex problems, while also mentoring less experienced staff in the use of these tools, techniques and analytical skills.

Prepares documentation and assist in documenting, defining and developing workflows in collaboration with relevant stakeholders.

Leads project teams as needed.

Synthesizes data, information, and knowledge to analyze multiple approaches/solutions to issues or problems.

Collaborates with peers to create and maintain standard team specific documentation. Leads maintenance and improvement of documentation standards.

Identifies, manages, and communicates issues and risks, diplomatically escalating as appropriate through areas affected. Assist others in gathering, assessing and troubleshooting of application failure root cause.

Understand and translate the business needs into system design alternatives, configuration and workflow validations.

Facilitates and coordinates the development and analysis of complex test plans. Acts as a resource during testing and upgrades; coordinates with appropriate individuals.

Able to define and meet individual goals consistent with organizational mission, quality, budget, customers, and financial results.

Plans and coordinates downtime, change management, maintenance, and upgrades. Performs capacity planning and vendor management.

Ability to travel as required.

Perform rotational on-call responsibilities.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Epic ApplicationsResolute Professional BillingClaims ManagementEpic CertificationHealthcare IS experienceDatabase ConfigurationsComplex Testing PlansData AnalysisWorkflow DevelopmentTechnical DocumentationProject ManagementMicrosoft OfficeMentoring

Required

Bachelor's Degree in Computer Science, Business Management, Information Services -OR- an equivalent combination of education, skills and relevant experience

4 years industry related experience

7 years Build analyst experience in Epic and/or equivalent healthcare software (may substitute for Epic Certification and build experience)

Epic Certification within 90 days -OR- Applicable Epic Certification within 3 months of last class completion for required certification (must be kept up to date)