Yulista Holding LLC ยท 3 hours ago
Senior IT Analyst
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Responsibilities
Facilitate and lead workshops to identify requirements and perform product demonstrations of Out-of-the-Box (OOTB) system features.
Collaborate with stakeholders to document requirements, identify process improvements, and provide best-practice recommendations.
Prepare workshop results presentations, including action plans, quality metrics, and workflow diagrams, within 5 business days of conclusion.
Design, develop, and maintain IT tools, ensuring compliance with FAA standards for desktop, laptop, and mobile interfaces.
Develop and implement process automations for enhanced functionality.
Perform solution architecture, application design, and software integration using Agile development methods.
Provide functional and user acceptance testing (UAT) and manage defect remediation and go-live transitions.
Plan, implement, and maintain a comprehensive Software Configuration Management Plan (SCMP).
Manage software change requests and ensure accurate documentation, impact analysis, and approval processes.
Collaborate with FAA stakeholders to assess system updates and future enhancements.
Develop risk management plans and software testing strategies to ensure system stability and performance.
Collect and analyze metrics, including cost, schedule, progress, and defect tracking, to optimize system performance.
Perform system sizing analyses and propose architectural improvements.
Qualification
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Required
Bachelor's degree or higher in Engineering, Math, Computer Science, Information Technology, or a related field.
Minimum of 15 years of relevant experience in software development, system analysis, or IT solution architecture.
Experience with database design, website development (front-end and back-end), and UI/UX implementation.
Experience with modular, open software solutions compatible with Microsoft Dynamics 365, PowerApps, Azure Cloud Services, and other platforms.
Proven track record in designing and implementing Agile-based projects.
Strong interpersonal skills and good judgment with the ability to work alone or as part of a team.
Preferred
Competency with following platforms, tools, and applications is preferred: Jira, MS Teams integration (Service Desk Chat functionality); Azure Synapse; SQL Server Management Studio; MS PowerBi, Leadership Connect, ServiceNow Public Sector Digital Services Pro, Automaton Engine Professional Unattended Robot, and SmartSheet.
Experience with FAA-approved IT/software configurations and processes highly desired.