Google Fiber · 2 hours ago
Senior IT Systems Engineer, Ops
United States
Full-time
Remote
Senior Level
$136K/yr - $198K/yr
5+ years exp
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Responsibilities
Foster strong relationships with operations to deeply understand their business processes and IT needs.
Diagnose and troubleshoot network and software issues promptly, ensuring minimal disruption to operations.
Resolve complex hardware, software, and networking challenges efficiently to maintain high availability.
Proactively identify opportunities for IT solutions that streamline operations processes and enhance productivity.
Collaborate with the operations team to implement scalable IT systems and infrastructure solutions.
Qualification
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Required
Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent practical experience.
5 years of experience as a Systems Engineer or Administrator in a Corporate IT environment.
5 years of experience with Apple OS and Google Workspace.
Experience in field service technical support role responsible for troubleshooting fleet management, and/or dispatching applications.
Preferred
Experience setting the standards and managing Field Technician’s IT equipment.
Experience configuring and managing Dispatch and Fleet Management Systems.
Experience in managing projects in an Agile environment (e.g., Scrum).
Experience with mobile device management solutions (e.g., Jamf).
Experience in supporting a telecom operations department.
Experience with any scripting language (i.e. Python).
Ability to use written and verbal communication to explain fixes and ideas to technical and non-technical audiences.
Company
Google Fiber
Google Fiber is a telecommunications industry that provides high speed internet to customer in USA.
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
John Abbot
Chief Financial Officer
Rocco Laurenzano
COO
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