Connect for Health Colorado · 9 hours ago

Senior IT Systems Engineer

Denver, CO

Full-time

Remote

Senior Level, Lead/Staff

$104K/yr - $139K/yr

10+ years exp

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Responsibilities

Evaluate existing systems and provide technical direction to IT support staff.

Oversee the development of customized software and hardware requirements.

Plan and implement systems automation as required for better efficiency.

Work with the Security Team to formulate and design the security system to maintain data safety.

Focus on workflows, optimization methods, and risk management tools for Design, implementation, and ongoing management of the Okta Identity and Access management platform.

Single Sign-On (SSO) Integration: Integrate applications and systems with Okta for seamless single sign-on experiences. Troubleshoot and resolve issues related to SSO integrations.

Assist in developing and maintaining documentation for supported applications, processes, and training material to internal employees and IT staff.

Identity Lifecycle Management: Manage the complete lifecycle of user identities, including provisioning, de-provisioning, and access modifications. Implement and maintain automated workflows for user onboarding and offboarding.

Develop tooling, scripting and processes to facilitate end-user asset management, provisioning and tracking given projects.

Create and manage access policies to improve security and adhere to compliance standards.

Manage and oversee Virtual Desktop Infrastructure (VDI) solutions to provide a seamless and secure VDI experience. Collaborate with end-users and IT teams to troubleshoot reported VDI issues and ensure optimal performance.

Collaborate with Security/IT teams to coordinate IT policies.

Build policies and scripts using vendor APIs to support company owned devices and SaaS services such as Google Workspace, Slack and Zoom.

Participate in general IT operations including check in meetings and Open Enrollment calls as needed.

Build and maintain cross-functional relationships with internal teams to drive initiatives.

Oversee and provide operations support including account management, workflow, log analysis, troubleshooting and service optimization.

Develop system-monitoring and support automation to enhance and scale the quality of support.

Provide emergency response either by being on-call or by reacting to symptoms according to monitoring and escalation when needed.

Supervise a project’s systems engineering events as performed by the technical team.

Assess and calculate the technical features of IT project plans to ensure that the systems engineering procedures are operating correctly.

Implement and maintain the computer systems so they are compliant with the organization’s guidelines or SOP (Standards Operating Procedure).

Monitor and manage all installed systems and infrastructure.

Establish, configure, test, and maintain operating systems, application software, and system management tools.

Ensure a rapid response to any technical issues.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Cloud IT supportSaaS experienceOKTA knowledgeLog management toolsCI/CD pipelinesUser identity managementVirtual Desktop InfrastructureSystem monitoring automationOperating systems managementCross-functional collaboration