Lumen Technologies · 5 hours ago
Senior Lead Technical Program Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$130K/yr - $173K/yr
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Responsibilities
Plan, track, and execute complex technical programs, ensuring all milestones, dependencies, and deliverables are met.
Coordinate within and across teams to synchronize timelines and ensure consistent progress toward program objectives.
Proactively identify risks, bottlenecks, and gaps, escalating when necessary with actionable mitigation plans.
Collaborate with stakeholders to define business and functional requirements, ensuring alignment with technical capabilities and constraints.
Translate high-level objectives into detailed, actionable technical specifications for development teams.
Track and measure program metrics, including velocity, quality, bug rates, fallout, and delivery predictability.
Maintain and update real-time dashboards to provide visibility into program progress, risks, and outcomes.
Analyze program data to identify opportunities for process improvement and drive data-informed decisions.
Work closely with engineers to understand technical challenges and ensure clear communication between teams.
Collaborate with QA and operations teams to ensure rigorous testing and operational readiness before deployment.
Ensure all project dependencies are tracked, resolved, and communicated to relevant stakeholders.
Oversee testing plans and coordinate with QA teams to validate that systems meet the highest standards of quality and performance.
Track fallout, bugs, and technical debt to ensure continuous improvement of the product lifecycle.
Support the tracking of budgets, resource allocation, and ROI for assigned programs.
Identify opportunities to optimize costs while maintaining program quality and timeline integrity.
Use modern collaboration and reporting tools (e.g., Jira, Confluence, Smartsheet, Tableau) to provide real-time updates and insights to stakeholders.
Reject outdated practices like PowerPoint in favor of dynamic, data-driven communication.
Qualification
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Required
Proven experience managing complex technical programs in an agile or hybrid environment.
Strong understanding of modern software development practices, including CI/CD, DevOps, and automated testing.
Proficiency in gathering and translating requirements into detailed technical specifications.
Expertise in metrics and KPI tracking, with the ability to build dashboards that surface actionable insights.
Experience working with engineering teams to resolve technical challenges and dependencies.
Exceptional organizational skills to manage multiple projects and priorities simultaneously.
Outstanding communication skills, with the ability to adapt messaging for technical, operational, and executive audiences.
Preferred
Familiarity with cloud platforms (e.g., AWS, GCP, Azure) and modern architectural principles.
Experience with cost management and optimization strategies in technical projects.
Exposure to OKRs or similar frameworks for aligning team goals with organizational objectives.
Knowledge of advanced testing and quality assurance strategies, including performance testing and automated regression testing.
Benefits
Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
Company
Lumen Technologies
Lumen delivers the most secure platform for applications and data to help businesses, government and communities deliver amazing experiences
Founded in 1968
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.4M2023-05-22Post Ipo Equity
2020-01-31Post Ipo Debt
2018-06-21Post Ipo Equity· $2.4M
Leadership Team
Jeff Storey
Founder, President & CEO
Kate Johnson
CEO & President
Recent News
2024-12-19
2024-12-19
Company data provided by crunchbase
