Olo · 20 hours ago

Senior Manager, Billing Operations

United States

Full-time

Remote

Senior Level

$108K/yr - $148K/yr

5+ years exp

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E-CommerceFood Delivery

Hiring Manager

Noelle Chang

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Responsibilities

Review revenue generating contracts and work closely with Sales Operations and Deal Desk functions to ensure adherence to quote-to-cash processes.

Ensure accuracy of all commercial data and contracts within guidelines.

Assist with questions from the Sales Operations, Legal and Accounting Teams during contract negotiations.

Manage the Billing team and perform certain billing activities, ensuring the billing process is completed timely and accurately.

Work to streamline the billing process and ensure billing data is reliable across all systems.

Oversee and drive change management related to key Finance and Accounting processes, specifically quote-to-cash.

Act as key liaison on behalf of the Finance & Accounting organization with respect to the company’s quote-to-cash transformation.

Develop and maintain various procedure and process flow documentation.

Evaluate, identify, and recommend various process and systemic improvements to help drive change management across the organization.

Identify and implement internal controls within quote to cash process and maintain SOX documentation of controls and process narratives.

Serve as the primary point of contact for revenue and quote-to-cash process related inquiries from auditors.

Support management on ad-hoc analysis and projects, as needed.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Billing OperationsQuote-to-Cash ProcessSaaS ExperienceSalesforceIntacctBraintreeAccountingProcess ImprovementChange ManagementDiplomacy SkillsAd-hoc AnalysisContract NegotiationInternal Controls