Crisis Text Line · 1 day ago
Senior Manager, Data Engineering & Analytics
United States
Full-time
Remote
Mid, Senior Level, Lead/Staff
$136K/yr - $178K/yr
2+ years exp
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Responsibilities
Crisis Text Line is a fast moving, growing organization with a big vision and a critical mission. To serve our mission and vision, each role must be agile and flexible to meet the needs of the business, aligning daily work with business priorities as defined by managers and team leaders.
Build & Mature Our Ability to Deliver Data Analytics and Products
Define and build performant, scalable data models in the data warehouse
Collaborate with stakeholders to understand their data needs and deliver the right solution, from one time reporting to regularly updated dashboards
Work with Design, Product, and Engineering to use data to tell the story of how CTL is scaling access to mental health support across the globe
Partner with Platform and Data Engineering teams to create scalable integrations for bringing data into the data lake
Effectively communicate to audiences including Engineers, Product, Senior Leadership, and external customers using written and verbal communication, and visualizations when appropriate
Partner with Product and business stakeholders to codify and standardize data requirements in the form of SLOs/SLAs
Advocate for and drive adoption of industry best practices, tooling, and processes
Qualification
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Required
2+ years managing Data Engineering, Data Analytics, or Data Science teams
Knowledge of NLP techniques and commonly used AI/ML models
4 years of querying and modeling data using SQL
2 years using python for data analysis/data science (matplotlib, numpy, pandas)
2 years building data models for use in dashboarding tools (Looker, Sisense, PowerBI, Tableau, or similar). Bonus points if these were used by external customers.
Familiar with distributed computing systems such as Spark (Scala, Pyspark)
Ability to influence strategy and align stakeholders to evolve data use based on research, data, and industry trends
Fluent with git (preferred) or other version control systems and practices
Experience with pipeline orchestration tools such as Databricks Workflows or Airflow
Experience with dimensional modeling and creating data marts for a variety of stakeholders
Experience with monitoring, logging, and other observability practices for maintaining data pipelines in production
Familiarity with CI/CD systems
Reliable High-Speed Internet Required: Must have a stable high-speed internet connection to support seamless remote collaboration, virtual meetings, online job tasks, etc.
Benefits
20 paid holidays including: Federal holidays like Juneteenth and Labor Day, Election day, Holiday break from Dec 24 through January 1, 2 renewal days, 2 floating holidays
Flexible paid time off, including: 15 vacation days, 3 personal days, 7 sick days
Medical, dental, and vision benefits for the staff member and family at no cost to the employee
403B retirement plan (the nonprofit equivalent of a 401K): 3% contribution by Crisis Text Line to support building financial wellness, regardless of personal contribution
12 weeks paid parental leave (after 6 months of employment)
Student loan repayment (after 2 years of continuous full time service)
Family support through a virtual childcare platform
Stipends/Allowances: Mental health (Monthly), Internet Service (Monthly), Professional Development (Annual), Wellness (Annual), Home office setup (One time/First year)
Company
Crisis Text Line
Crisis Text Line is free, 24/7 emotional support for those in crisis.
201-500 employees
H1B Sponsorship
Crisis Text Line has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (3)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$30.8M2016-06-15Series B· $23.8M
2015-10-08Series Unknown· $7M
Leadership Team
Dena Trujillo
Interim Chief Executive Officer
Cesar Bocanegra
Chief Operating Officer
Recent News
Maryland Daily Record
2024-11-28
2024-05-24
Company data provided by crunchbase
