196 applicants

Company

Original Job Post

Athletic Greens · 2 days ago

Senior Manager, Experience Research

United States

Full-time

Remote

Senior Level

$165K/yr - $185K/yr

8+ years exp

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Comp. & Benefits

Insider Connection @Athletic Greens

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Support in developing and driving the UX strategy aligning with business objectives and customer needs.

Conduct comprehensive research to identify usability opportunities.

Collaborate with cross-functional teams to implement UX improvements effectively.

Communicate insights and recommendations to stakeholders at all levels.

Own the Insights roadmap for Marketing and Digital.

Manage full research cycle including designing, executing, and analyzing customer research.

Utilize qualitative and quantitative methods to gather insights.

Analyze user data to identify trends and opportunities for optimization.

Test marketing campaigns and digital experiences through various methods.

Conduct customer interviews, focus group discussions, and usability tests.

Inform stakeholders on Insights findings and collaborate to centralize insights.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Ux/ui researchWebsite designData interpretationQualtricsUsertesting.comExcelGoogle sheetsGoogle slidesResearch methodologiesConsumer productsEcommerceQualitative researchData analysisDeadline managementProblem-solvingCommunicationLeadershipPresentationMotivationCollaborationCuriosityStrategic thinkingRelationship buildingAdaptabilityAgile Development

Required

8+ years of experience with a focus in UX/UI research and a strong track record of managing stakeholder requests throughout the research lifecycle.

Extensive experience in website design, with a deep understanding of UX best practices and principles.

Strong analytical skills, with the ability to interpret complex data sets and draw actionable insights.

Excellent communication and presentation skills, with the ability to effectively convey complex concepts to both technical and non-technical stakeholders.

Proven leadership experience, with the ability to inspire and motivate cross-functional teams.

Bachelor’s and/or Master’s degree in business, marketing or consumer research discipline (Business, Marketing Analytics, Marketing Research, etc).

Experience with Qualtrics and UserTesting.com; proficient in Excel, Sheets and Slides.

Significant depth of knowledge around research methodologies and proven ability to apply methodological expertise and rigor across a variety of projects.

Previous experience working in an Insights capacity supporting consumer products/brands, preferably fast-moving.

Previous experience working for an ecommerce direct-to-consumer business.

Trained qualitative research moderator.

Strong analytical skills: Experience leveraging complex sets of data and consumer research to provide meaningful insights and recommendations for the business.

Ability to partner with Data Science & Growth Analytics teams.

Strong verbal and written communication skills, including the ability to summarize ideas and issues in compelling and memorable ways.

Excellent organizational skills and the ability to lead teams to meet deadlines.

Collaborative, curious and strategic thought partner who builds effective relationships and trust.

Highly motivated to work in a fast-paced remote environment where change is welcomed and embraced.