TELUS Digital · 3 hours ago

Senior Manager Bid Management

United States

Full-time

Remote

Senior Level, Lead/Staff

$116K/yr - $145K/yr

10+ years exp

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Responsibilities

Support the definition and delivery of the win strategy/themes for bids including executive summary support (editing, peer review, collaboration)

Ensures solutions based collateral, messaging and content is aligned and consistent between global solutions, portfolio, product marketing, and corporate marketing teams

Drive adoption and provide technical oversight for content and knowledge base tools and applications

Supports continuous improvement initiatives that drive content and knowledge base tool and process efficiencies leading to increased opportunity wins; provide technical guidance and coaching to the team and remove potential roadblocks

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

BPO experienceProposal writingStakeholder managementContent management toolsCustomer experience knowledgeManagerial experienceProject managementCommunications degreeJournalism degreeMarketing degreeTechnical oversightEditing skillsCoaching skills

Required

10+ years of work experience, preferably in Solutions, Consulting in BPO environment

5+ years of progressive managerial experience

Bachelor's degree in Communications, Journalism, Marketing or related careers

Company

TELUS Digital

Glassdoor

3.6

TELUS Digital (formerly TELUS International) designs, builds and delivers innovative solutions to enhance the customer experience (CX) for global and disruptive brands.

Founded in 2005

Vancouver, British Columbia, CAN

10001+ employees