TaskUs · 1 day ago
Senior Manager / Director, AI Data Operations (Remote)
Texas, United States
Full-time
Remote
Senior Level, Lead/Staff, Director/Executive
5+ years exp
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Responsibilities
Leadership in Data Operations: Own the end-to-end execution of data collection, creation, and annotation workflows across diverse data types, including text, images, audio, and video.
Client Partnership: Collaborate with clients to define project goals, align on training data requirements, and ensure the delivery of impactful solutions for their AI and machine learning objectives.
Quality and Scalability: Implement scalable systems and processes to ensure the highest data quality, such as golden datasets, quality assurance protocols, and advanced workflow designs tailored to complex AI/ML needs.
Operational Excellence: Lead and develop teams of data quality specialists, annotators, and operations managers, ensuring alignment with organizational goals and KPIs.
Strategic Problem-Solving: Address the nuances and edge cases inherent in training data projects by designing creative, flexible solutions that meet evolving client demands.
Thought Leadership: Position TaskUs as a trusted partner and thought leader by driving innovation in training data workflows and sharing insights with clients and industry peers.
Cross-Functional Collaboration: Work closely with sales, solutions, engineering, freelancer marketing, Data Science, and product teams to implement new methodologies, refine workflows, and achieve operational excellence.
Continuous Improvement: Foster a culture of testing, iterating, and scaling processes, driving efficiency and consistent results.
Qualification
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Required
5+ years of experience in operations management, with a proven focus on data annotation, collection, or other AI/ML-related processes.
Proven ability to manage large teams (50+), including multiple layers of leadership, and deliver results in fast-moving, ambiguous environments.
Intermediate level of familiarity of SQL, Python, R, or other data analysis tools.
Deep understanding of training data workflows, data structures, and scalable operational systems.
Familiarity with generative AI, large language models, and traditional AI/ML processes, with a strong interest in staying current on advancements in these areas.
Exceptional communication and leadership skills to engage effectively with clients, internal stakeholders, and global teams.
Analytical mindset with a track record of deriving insights from complex data and implementing actionable solutions.
Entrepreneurial spirit and a passion for solving ambiguous problems through testing, iteration, and scaling.
Background in computer science, engineering, data science, or a related technical field.
Company
TaskUs
TaskUs is a customer care and back office support company that helps companies provide exceptional experiences for their customers.
10001+ employees
H1B Sponsorship
TaskUs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (3)
2021 (3)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$279MKey Investors
Blackstone GroupNavegar
2021-06-18IPO
2018-08-09Private Equity· $250M
2016-03-22Debt Financing· $14M
Leadership Team
Bryce Maddock
CEO
Jaspar Weir
Co-Founder & President
Recent News
2024-12-10
Company data provided by crunchbase
