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Company

Original Job Post

Tencent · 2 days ago

Senior Manager Platform Operations

Bellevue, WA

Full-time

Onsite

Senior Level

$100K/yr - $182K/yr

10+ years exp

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Responsibilities

Support the Level Infinite leadership team, helping develop end-to-end timelines and plans for all releases in the portfolio (full games, updates, add-on content, IAP, etc.)

Oversee the tracking of tasks and deadlines involved in game releases (game submissions, patch submissions, marketing materials submissions, age ratings submissions)

Drive the submission process for age ratings on assigned projects

Collaborate with partner teams on development, marketing, QA/localization, and production through regular communication and reporting

Clearly communicate submission issues, their impact, and develop action plans through partner teamwork

Coordinate and educate internal stakeholders and development partners on Release Management processes

For physical releases, provide support to internal stakeholders by tracking packaging approvals, communicating any blockers, vetting the manufacturing timelines against the production timeline, etc

Identify risks in advance and drive the team towards successful resolution before the risks turn into incidents affecting the team or players

Act as platform tech evangelist to educate teams on unique and priority features/functionality by platform

Other relevant duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Platform operationsGaaS content releasesPCConsole platformsConsole SDK developmentRelease processesConsole certificationAge ratings submissionsPEGIESRBGlobal remitGame developmentPhysical releaseManufacturing timelineProblem-solvingFocused under pressureHighly adaptableFlexibility communicationRelationship-buildingEnthusiasmPassionQA

Required

10+ years of platform operations experience, preferably GaaS based content releases and support across all PC and console platforms

Strong relationships with platform Operations, Submission and Certification teams

Experience shipping 2-3 full commercial game ship cycles

Focused and composed under pressure

Strong understanding of the console SDK development tools, timelines and release processes for multiple platforms

Excellent knowledge of console certification requirements and age ratings submissions, with experience handling submissions for PEGI and/or ESRB

Highly adaptable to a variety of situations and curious about potential improvements

Flexibility and willingness to work odd hours as needed to support our development studios around the world and in multiple time zones

Strong communication and relationship-building skills adapted for a global remit

Ability to coordinate with multiple teams across publishing infrastructure and effectively prioritize tasks

Ability to quickly solve or seek the solution to any problem in a dynamic and ever-changing environment

An enthusiasm and passion for games and the games industry, with a strong understanding of the game development and release process

Experience shipping a physical release, understanding of the manufacturing timeline

Preferred

Previous experience in QA and/or game development is a plus

Benefits

Medical insurance

Dental insurance

Vision insurance

Basic life insurance

401(k) plan participation

Vacation leave

Paid holidays

Floating holidays

Paid sick leave

Company

Tencent

Glassdoor

4.0

Tencent is an internet service portal offering value-added internet, mobile, telecom, and online advertising services.

Founded in 1998

Shenzhen, Guangdong, CHN

10,001+ employees

https://www.tencent.com/en-us

H1B Sponsorship

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