Boldyn Networks · 6 days ago
Senior NOC Engineer
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InfrastructureMobile
Comp. & Benefits
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Responsibilities
Troubleshoot and resolve simple to complex network outages (layers 1-3) and service interruptions
Use established policies and procedures to provide timely and accurate ticket updates
Use network monitoring tools and ticket tracking systems to help diagnose, record, and resolve network issues
Utilize basic LAN configurations (Routers / Firewalls) and Microsoft operation systems
Provide end-to-end network documentation
Participate in an on-call rotation with other NOC engineers
Liaison between engineering group and client staff – both technical and non-technical personnel
Work in a group/team setting
Qualification
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Required
Understanding of the NOC's escalation, incident management, and change management processes and procedures.
Knowledge of large enterprise and campus LANs, Wi-Fi/WLANs
TCP/IP, IP addressing, telnet, SSH experience
Experienced supporting a BGP environment and other routing protocols (Static, EIGRP, and OSPF)
Experienced supporting Radius, DHCP, and DNS servers
Experienced with Large Scale NAT or Carrier Grade NAT appliances and Load Balancers
Strong customer-facing skills and business etiquette
Effective communication skills
Ability to work independently and maintain fast-paced milestones and deliverables
Bachelor's degree in engineering, IT, or commensurate experience
CCNA Certification or better
A Wireless Certification (CWNA/CWNP, Cisco, or Aruba)
Benefits
Thousands of LinkedIn Learning courses
Flexible working opportunities
Competitive benefit packages
Vacation starting at 15 days increasing with length of service
10 days paid sick leave
4 days off each year to volunteer
Company
Boldyn Networks
At Boldyn Networks we unlock the power of an interconnected future.