27 applicantsPosted by Agency

Company

AHEAD · 5 hours ago

Senior Observability Engineer

United States

Full-time

Remote

Mid, Senior Level

3+ years exp

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Cloud ComputingInformation Technology

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Implement and maintain cutting-edge Observability solutions utilizing tools like New Relic, Datadog, AppDynamics, or Dynatrace for our large-scale enterprise customers.

Develop and maintain systems for effective monitoring, logging, and tracing, ensuring scalability and reliability.

Collaborate with cross-functional teams, including software engineers, product managers, and data scientists, to build resilient systems.

Integrate observability practices into different engineering workflows and lead the adoption, optimization, and integration of products within the customer’s business infrastructure.

Create custom dashboards, set up alerts, and develop AIOps rules, ensuring effective tracking against goals/KPIs.

Provide technical support in post-sales processes, including installation, deployment, training, technical check-ups, and escalation management.

Identify performance bottlenecks and anomalous system behavior and resolve root causes of service issues.

Stay updated with the latest trends in observability, logging, monitoring, and cloud technologies and introduce innovative solutions and best practices.

Participate in strategic technology planning, focusing on scalability, cost-effectiveness, and risk management in observability infrastructure.

Document observability systems and processes comprehensively and prepare reports for management on system performance and reliability.

Utilize Infrastructure as Code (IaC) principles for efficient infrastructure provisioning and management.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Application Performance ManagementCloud-native solutionsObservability solutionsInfrastructure as CodeNetwork & system managementITIL ITSMSRE best practicesDevOps principlesPrometheusGrafanaELK stackOpenTelemetryCloudWatchApp InsightsProject managementContinuous learning mindset

Required

Minimum 3-5 years of hands-on experience with Application Performance Management tools such as Datadog, New Relic, AppDynamics, Dynatrace, Splunk ITSI, Honeycomb, Chronosphere, Riverbed Aternity/Alluvio, ExtraHop, & Logic Monitor.

Hands-on experience with cloud-native, open-source solutions like Prometheus, Grafana, ELK stack/Elastic.io, OpenTelemetry (OTEL).

Experience with public cloud solutions like CloudWatch, App Insights, etc.

Strong understanding of network & system management solutions, distributed systems, networking, and database technologies.

Operational background and familiarity with ITIL ITSM, SRE, or DevOps best practices and principles.

Excellent problem-solving skills, organizational, project management, and communication skills.

Eagerness to collaborate, contribute to team success, and a continuous learning mindset.

Company

AHEAD

Glassdoor

4.2

AHEAD is a solutions-based company that helps clients move to an optimized IT service delivery model.

Founded in 2007

Chicago, Illinois, USA

1,001-5,000 employees

https://www.ahead.com

H1B Sponsorship

AHEAD has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2023 (16)

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2021 (25)

2020 (1)