Advocates for Human Potential, Inc. · 2 days ago
Senior Operations Manager I
United States
Full-time
Remote
Mid, Senior Level
$100K/yr - $110K/yr
3+ years exp
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Responsibilities
Evaluate and improve current operational systems
Partner with internal departments to manage workflows and deliverables
Develop, monitor, and coordinate project workflows, establishing and clarifying requirements and expectations for operational aspects of the project.
Develop and provide individual TA around program specifics and implementation to grantees, funders, subcontractors, other external stakeholders, or project teams and other internal partners.
Manage relationships with funders, briefing them on project progress and potential challenges.
Manage subcontractors and consultants, including the creation of statements of work.
Organize transitions and integration of new technology
Develop data-oriented systems to support project needs
Collect and manage data from internal and external sources
Responsible for documentation management
Test systems to ensure effective operations
Responsible for the delivery of the work plan and oversight of the work breakdown structure
Responsible for creating RCCA-specific standard operating procedures using AHP’s SOP as guidance
Provide input into resource management needs.
Collaborate with AHP PMO office to ensure alignment with AHP processes and procedures.
Qualification
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Required
High-level understanding of project management best practices and the Project Management Body of Knowledge (PMBOK) that would be typically gained through a bachelor’s degree and at least 5 years of experience or a master’s degree and 3 years of experience in operations or project management.
Strong working understanding of workload planning and resource allocation over time.
Working knowledge of state-level policy and procurement processes.
Working knowledge of contracting and grants administration.
Sophisticated understanding of the organizational landscape of behavioral health, substance use, human services, or public health in an operational role or by obtaining a relevant degree.
Experience managing and supporting complex organizational systems.
Assertive leadership and supervision experience with matrixed teams.
Superb understanding and demonstration of written and verbal professional communication and behavior.
Three or more years of highly complex applicable work experience.
Preferred
Master’s degree in business administration, operations management, public health, healthcare administration, or a similar field.
Two or more years of experience with grants administration.
Experience working as a high-level project manager for two or more years.
Benefits
Comprehensive medical, dental, and vision insurance for you and your family
A retirement plan with a 3% match
Student loan repayment assistance
Employer-paid life and disability insurance
Generous paid time off
Company
Advocates for Human Potential, Inc.
Advocates for Human Potential, Inc. is a business consulting firm based in Massachusetts.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Neal Shifman
Founder, President and CEO
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