LastPass · 20 hours ago
Senior Payments Growth Analyst
United States
Full-time
Remote
Senior Level
$60K/yr - $90K/yr
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Responsibilities
Conduct comprehensive exploratory data analysis to identify trends and factors influencing payment success.
Develop and deploy machine learning models to predict payment failures and proactively implement solutions.
Utilize prescriptive analytics to provide actionable recommendations for reducing involuntary churn.
Continuously monitor payment performance metrics and refine strategies to enhance success rates.
Analyze transaction data to identify bottlenecks and opportunities within the customer payment journey.
Recommend and implement alternative payment methods tailored to regional preferences with an international perspective.
Collaborate with cross-functional teams to integrate new payment solutions and optimize existing payment infrastructures.
Stay informed on global payment trends and technologies to ensure our offerings meet and exceed customer expectations.
Partner with the growth marketing team to improve trial conversion and retention rates through data-driven insights.
Leverage customer data to enhance user experience, focusing on product-led growth strategies.
Analyze pricing models and packaging options, optimizing them based on market trends and customer behavior.
Contribute to the development of personalized customer experiences that drive engagement and loyalty.
Qualification
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Required
Proven experience in data analytics and data science, preferably in payments, fintech, e-commerce, or SaaS industries.
Demonstrated track record of applying data-driven strategies to improve business outcomes.
Proficiency in SQL and programming languages such as Python or R.
Experience with machine learning frameworks and libraries.
Familiarity with data visualization tools (e.g., Tableau, Looker, Power BI) for effective communication of insights.
Exceptional problem-solving skills and attention to detail.
Ability to interpret complex data sets and translate findings into actionable business strategies.
Experience with A/B testing, experimental design, and statistical analysis.
Excellent written and verbal communication skills.
Collaborative team player with the ability to work cross-functionally and influence stakeholders.
Proactive mindset with a passion for continuous learning and innovation.
Strategic thinker capable of driving results in a fast-paced, dynamic environment.
Preferred
In-depth knowledge of payment processing, fraud prevention, and chargeback management.
Experience with global alternative payment methods.
Proficiency in prescriptive analytics and implementing data-driven recommendations.
Familiarity with customer segmentation, personalization strategies, and lifecycle marketing.
Knowledge of product-led growth principles and customer experience optimization.
Benefits
Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days
Generous Parental leave
Comprehensive health coverage, dependents included
Home office setup support
LastPass families free account up to 5 members
Continuous learning and development opportunities
Company
LastPass
LastPass is a free password manager and form filler optimized for Firefox, Internet Explorer, Opera and Safari.
Founded in 2008
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-10-08Acquired· by LogMeIn ($110M)
Leadership Team
Karim Toubba
Chief Executive Officer
Don MacLennan
Chief Product Officer
Recent News
2024-05-05
2024-04-21
2024-04-20
Company data provided by crunchbase
