Patriot Software, LLC · 6 hours ago

Senior Payroll Product Manager

Ohio, United States

Full-time

Remote

Senior Level

$125K/yr - $175K/yr

6+ years exp

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AccountingBookkeeping and Payroll

Growth Opportunities

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Responsibilities

Working closely with your Development team. Ensure upcoming work is clearly defined, everyone understands the 'why' behind their tasks, and broader solutions are identified to prevent recurring customer issues

Developing a deep knowledge of the Customer. Engage directly with customers to understand their needs and challenges, ensuring our software stays simple and intuitive, while collaborating regularly with support and success teams to identify chronic pain points and create actionable solutions

Developing a deep knowledge of the Data. Develop and track success metrics for projects to determine success or failure, and monitor customer behaviors via data queries to identify trends and opportunities. Leverage data interpretation skills to connect ideas and features directly to their intended outcomes for impactful results

Developing a deep knowledge of the Business. Develop a comprehensive understanding of Patriot Software's business, including sales, marketing, legal, training, and customer service. Build trusted relationships with each of your stakeholders, actively engaging with them to understand their unique concerns and constraints

Developing a deep knowledge of the Industry. Analyze industry trends, forecast customer behaviors over the next five years, and conduct competitor assessments to identify our strengths and areas for improvement. Become a go-to market expert within the company, shaping our strategic positioning with actionable insights

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SaaS product managementAgile software developmentProduct launch experienceData analysisPayroll knowledgeQA collaborationUser researchProduct visionSelf-directed mindset

Required

6+ years of SaaS product management experience or equivalent experience

Working knowledge of Agile software development lifecycles (SDLC) and release management concepts specifically related to cloud (SaaS) software

6+ years of experience working with software engineering teams

2+ years of experience working with design and quality assurance team(s)

A proven record of product launches, including identifying, rolling out, and iterating on MVPs, while utilizing metrics to support those iterations

Favors informed but quick decision-making to facilitate a culture of speed

Has the ability to recognize the difference between permanent decisions and those that can continue to be iterated upon

Demonstrable data analysis, user research, and product vision skills

Self-directed and self-motivated mindset

Strong interpersonal skills. Empathetic, passionate, and driven. You will need to develop strong relationships with your team, sales, marketing, support, and our customers

Open-minded, humble, and a team player

Excellent writing skills

Consistent, reliable high-speed internet access

Preferred

Payroll knowledge is preferred; however, we will consider those with experience in highly adjacent industries who have demonstrated the ability to learn quickly